Concierge

SAAS Properties; Abu Dhabi; On-site; AED 100,000 - 145,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Collaborative work environment

Job summary

SAAS Properties is seeking a friendly Concierge to manage the day-to-day operations of the building reception in Abu Dhabi. You will respond to owner/resident inquiries, coordinate services, and ensure a high standard of guest experience.

Ideal candidates have a high school diploma, strong communication and organizational skills, and prior front-desk or administrative experience. The role offers a competitive salary, benefits, and opportunities for professional development.

Qualifications

• High school diploma or equivalent required; business admin degree is a plus.
• Experience in receptionist/front-desk/administrative role preferred.
• Strong verbal and written communication skills expected.

Responsibilities

• Serve as a key contact for owners/residents and respond to inquiries.
• Coordinate with service providers and maintain information resources.
• Ensure health, safety and hygiene standards at the concierge desk.

Skills

Communication skills

Organizational skills

Multitasking

MS Office proficiency

Customer service orientation

Education

High school diploma or equivalent

Business Administration related degree preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

We are looking for a Concierge to join our team. You will be responsible for the day-to-day operation of the building reception to ensure that tasks, duties and responsibilities are completed in a timeous manner to deliver our home owners / residents an exceptional living experience.

Key Responsibilities

• Serve as a key point of contact for home owners/residents and efficiently respond to their enquiries and requests.
• Act as an information resource by being well informed and aware of all activities and events happening within the property, other SAAS properties, and throughout Abu Dhabi.
• Be knowledgeable of all services associated with housekeeping, maintenance, and regulations during the handover period.
• Coordinate with contractors to carry out rectification work as agreed with building management.
• Coordinate services that tenants may avail of, schedule them, and ensure home owner/resident satisfaction with the services provided.
• Comply with health, safety and hygiene policy, and maintain high grooming standards.
• Provide information, advice and booking services for a wide variety of guest enquiries.
• Keep the Concierge Desk stocked with a range of information of interest to tenants.
• Coordinate move-in/move-out with the necessary department.

Required Qualifications

• High school diploma or equivalent; a diploma or degree in Business Administration or a related field is a plus.
• Prior experience in a receptionist, front-desk, or administrative role preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize.

What We're Looking For

• A welcoming, professional presence who represents the company well.
• Someone dependable and proactive.
• A team player with strong attention to detail.

What We Offer

• Competitive salary and benefits package.
• A collaborative, professional work environment.
• Continuous learning and professional development opportunities.