Community Operations & Resident Experience Lead

Asteco; Abu Dhabi; On-site; AED 133,920 - 200,880; Full time

Job summary

Asteco is seeking a Community Management Executive to support Owners' Associations in Abu Dhabi. You will assist with community operations, financial administration, stakeholder engagement, and resident relations, coordinating with owners, residents, service providers, contractors, and other teams.

The role involves site inspections, reports, board meeting support, and service charge planning, with focus on compliant, efficient community management and proactive communication.

Qualifications

• Minimum 1 year of experience in a similar role within an Owners' Association or Property Management company, or 2 years in hotel front-office roles (preferred).
• Minimum 2 years of administrative experience within the UAE.
• Strong verbal and written communication skills.
• Fluent in English; Arabic is an advantage.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Excellent time management and a proactive work approach.

Responsibilities

• Conduct regular site inspections and address HSE issues.
• Maintain and update the community action tracker.
• Prepare operational reports and updates.
• Attend board meetings and Annual General Assemblies.
• Support service charge budgeting and collections.
• Coordinate with owners, residents, and service providers.
• Draft correspondence for service providers and stakeholders.
• Assist in capital improvement projects.
• Manage tenant databases and community portal records.
• Liaise with Procurement, Finance, HSE, and other departments.

Skills

English fluency

Verbal communication

Written communication

MS Word

MS Excel

MS PowerPoint

Arabic language

Tools

CAFM systems

Job description

Asteco is seeking a Community Management Executive to support Owners' Associations in Abu Dhabi. You will assist with community operations, financial administration, stakeholder engagement, and resident relations, coordinating with owners, residents, service providers, contractors, and other teams.

The role involves site inspections, reports, board meeting support, and service charge planning, with focus on compliant, efficient community management and proactive communication.