Owners Association (OA) Administrator

Nationwide Middle East Properties LLC; Abu Dhabi; On-site; AED 120,000 - 240,000; Full time

Job summary

Nationwide Property Management and Maintenance LLC in Abu Dhabi seeks an Owners Association Administrator to lead financial recovery, governance, and community operations for residential and commercial properties.

The role focuses on service charge administration, debt collection, regulatory adherence (ADM/RERA), and stakeholder relations, with emphasis on accurate record-keeping, audit readiness, and professional communication in English.

Qualifications

• Bachelor's degree in Business Administration, Property Management, or a relevant discipline.
• 2–4 years of Owners Association Management, Property Management, or Accounts Receivable experience.
• Knowledge of UAE property laws and OA regulatory frameworks (ADM/RERA).
• Advanced MS Office and OA management software experience (Mollak, OAMS).
• Strong negotiation, communication, and stakeholder relationship skills.

Responsibilities

• Financial Operations & Revenue Recovery: oversee service charge invoicing and revenue collection.
• Debt Collection & Reconciliation: implement collection plans and reconcile owner accounts.
• Governance, Documentation & Compliance: ensure ADM/RERA compliance and maintain records.
• Board Support & Meetings: coordinate AGMs/Board meetings and draft formal notices.
• Stakeholder Relations & Community Management: liaise with owners and issue certificates as needed.

Skills

Negotiation

Communication

Operational resilience

Education

Bachelor's degree in business administration or property management

Tools

Mollak

OAMS

Excel

Job description

We provide our clients with a corporate culture that isdistinguished by the ability to meet the needs and requirements ofcustomers quickly and provide a comfortable environment for ourclients to facilitate the property acquisition process with the mostsecure, rewarding, and trouble-free service possible.

Job Description

Location: Abu Dhabi, United Arab Emirates

Company: Nationwide Property Management and Maintenance LLC

Employment Type: Full-time

Company Overview

Nationwide Property Management and Maintenance LLC is a premier real estate organization dedicated to operational excellence. We are currently recruiting for the position of Owners Association Administrator . This role requires a highly disciplined professional capable of managing complex administrative workflows, financial collections, and regulatory compliance within the real estate sector.

Position Overview

The Owners Association Administrator serves as the central operational authority for community management activities. The successful candidate will be responsible for the end-to-end management of financial recovery, compliance with governing bodies (ADM/RERA), and the maintenance of high-level stakeholder relations. This position demands a strategic approach to debt recovery and rigorous attention to administrative governance.

Core Responsibilities

1. Financial Operations & Revenue Recovery

Service Charge Administration: Oversee the accurate preparation and dissemination of annual service charge invoices in accordance with approved budgets.

Debt Collection & Reconciliation: Execute a structured collection strategy to recover outstanding dues, including the negotiation of payment plans and the reconciliation of owner accounts in coordination with the Finance Department.

Financial Record Keeping: Maintain audit-ready financial records and facilitate the issuance of precise Statements of Accounts (SOA).

2. Stakeholder Relations & Community Management

Unit Owner Liaison: Act as the primary point of contact for all owner inquiries regarding service charges, access protocols, and community governance.

Administrative Support: Process and issue No Objection Certificates (NOCs), clearance certificates, and move-in/move-out permits efficiently.

Dispute Resolution: Manage and resolve escalated owner complaints with professionalism, ensuring adherence to community rules and regulations.

3. Governance, Documentation & Compliance

Regulatory Adherence: Ensure full compliance with all regulations mandated by the Abu Dhabi Municipality (ADM), Real Estate Regulatory Agency (RERA), and other relevant authorities.

Document Control: Maintain a comprehensive filing system for all legal notices, insurance policies, contracts, and meeting minutes.

Audit Preparation: Compile and verify all necessary documentation for external audits, regulatory submissions, and official inspections.

4. Board Support & Meetings

Meeting Administration: Coordinate all aspects of Annual General Meetings (AGMs) and Board Meetings, including agenda preparation, minute taking, and ensuring quorum requirements are met.

Official Communications: Draft and distribute formal circulars, legal notices, and community announcements to all stakeholders.

Requirements

Qualifications & Competencies

Education: Bachelor’s degree in Business Administration, Property Management, or a relevant discipline.

Experience: A minimum of 2–4 years of demonstrated experience in Owners Association Management, Property Management, or Accounts Receivable.

Regulatory Knowledge: Comprehensive understanding of UAE property laws and OA regulatory frameworks (ADM/RERA).

Technical Proficiency: Advanced command of Microsoft Office (specifically Excel) and specialized OA Management Software (e.g., Mollak, OAMS).

Negotiation & Persuasion: Proven ability to manage collections and enforce payments while maintaining professional relationships.

Communication: Superior verbal and written English communication skills suitable for official correspondence.

Operational Resilience: Demonstrated ability to manage conflicting priorities and work effectively under pressure.