Commercial Manager

Inchcape Shipping Services; Dubai; On-site; AED 350,000 - 600,000; Full time

Benefits offered by this job

Life assurance

Healthcare

Competitive salary

Career development and progression

Values Award celebration events

Team building days

Job summary

Inchcape Shipping Services in Dubai, UAE, is seeking a Commercial Manager to drive revenue growth across regional and global markets. The role focuses on developing customer relationships and promoting Inchcape’s services in tanker, dry bulk, ship management, offshore and marine services sectors.

This is a permanent, onsite position based in Dubai. You will collaborate with regional teams, manage pricing, tenders and contracts, and support accounts receivable to ensure timely payments.

Qualifications

• Bachelor's degree, MBA or Institute of Chartered Shipbrokers qualification desirable.
• Extensive experience in Port Agency and Marine Services, particularly across the EMEA region.
• Strong commercial understanding of the shipping industry and customer requirements.
• Proven experience in sales, business development and customer relationship management.
• Operational background within the maritime or shipping industry.
• Experience in sales planning, pipeline development and execution.
• Strong contract negotiation and commercial agreement management skills.
• Experience working within complex international organisations.
• Former seafarers with strong commercial experience or aptitude are encouraged to apply.
• Must be based in Dubai with a valid driving licence and own vehicle.

Responsibilities

• Drive regional revenue growth by developing existing accounts and identifying new business opportunities.
• Collaborate with Marine Operations teams to achieve sales targets and business objectives.
• Manage the sales pipeline from lead generation through to contract closure.
• Build and maintain strong customer relationships, acting as the main contact for key accounts.
• Conduct regular account meetings to identify opportunities and support customer retention.
• Maintain accurate customer records, sales activities and opportunities in Salesforce CRM.
• Manage pricing negotiations, tenders and contracts in collaboration with relevant teams.
• Support Accounts Receivable teams to ensure payments meet contractual terms.
• Review business performance and report on sales progress, opportunities and key projects.
• Strengthen Inchcape’s market presence through industry networking, market research and promotion of services.
• Share market insights and industry knowledge to support wider commercial development.

Skills

Sales

Business Development

Customer Relationship Management

Contract Negotiation

Education

Bachelor's degree

MBA

Institute of Chartered Shipbrokers qualification

Job description

Job Description:

Who We Are

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary

The Commercial Manager will be responsible for driving revenue growth across regional and global markets, developing customer relationships and promoting Inchcape’s services across the Tanker, Dry Bulk, Ship Management, Offshore and Marine Services sectors. Working closely with regional teams, the role will focus on identifying new business opportunities, ensuring effective service delivery and positioning Inchcape as the partner of choice across the maritime industry.

Contract

Permanent

Location

Dubai, UAE (Onsite)

Key Responsibilities

• Drive regional revenue growth by developing existing accounts and identifying new business opportunities.
• Collaborate with Marine Operations teams to achieve sales targets and business objectives.
• Manage the sales pipeline from lead generation through to contract closure.
• Build and maintain strong customer relationships, acting as the main contact for key accounts.
• Conduct regular account meetings to identify opportunities and support customer retention.
• Maintain accurate customer records, sales activities and opportunities in Salesforce CRM.
• Manage pricing negotiations, tenders and contracts in collaboration with relevant teams.
• Support Accounts Receivable teams to ensure payments meet contractual terms.
• Review business performance and report on sales progress, opportunities and key projects.
• Strengthen Inchcape’s market presence through industry networking, market research and promotion of services.
• Share market insights and industry knowledge to support wider commercial development.

Candidate Requirements

• Bachelor's degree, MBA or Institute of Chartered Shipbrokers qualification desirable.
• Extensive experience in Port Agency and Marine Services, particularly across the EMEA region.
• Strong commercial understanding of the shipping industry and customer requirements.
• Proven experience in sales, business development and customer relationship management.
• Operational background within the maritime or shipping industry.
• Experience in sales planning, pipeline development and execution.
• Strong contract negotiation and commercial agreement management skills.
• Experience working within complex international organisations.
• Former seafarers with strong commercial experience or aptitude are encouraged to apply.
• Must be based in Dubai with a valid driving licence and own vehicle.

You Will Receive

• Life assurance
• Healthcare
• Competitive salary
• Career development and progression opportunities
• Values Award celebration events
• Team building days

Why Inchcape Shipping Services

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

#WeAreInchcape

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.

Additional Information

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.