COMMERCIAL COORDINATOR & EXECUTIVE ASSISTANT at FAMFOOD

FAMFOOD; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

FAMFOOD is seeking an Executive Assistant & Commercial Coordinator in Dubai to support the CEO and manage day‑to‑day commercial activities with key retailers, suppliers and internal teams. The role combines executive assistance, coordination of promotions, listings, pricing and basic accounting using Odoo.

The ideal candidate has UAE FMCG experience, strong English communication, and solid Excel/Microsoft Office skills, with the ability to organize multiple priorities and follow up diligently.

Qualifications

• 3–5 years UAE experience in FMCG, trading or distribution preferred.
• Strong English written and spoken communication.
• Excellent organizational and multitasking abilities.
• Proactive follow-up and professional customer interactions.
• Proficient in Excel and Microsoft Office with attention to detail.

Responsibilities

• Support CEO with schedules, correspondence, meetings and reports.
• Coordinate day-to-day commercial activities with key retail customers and suppliers.
• Prepare commercial documents, pricing information, promotions and listings.
• Process POs, sales orders and invoices; maintain documentation in Odoo.
• Collaborate with Sales, Logistics, Warehouse and Accounting teams.
• Maintain clear follow-up tracker and ensure issues are resolved.
• Assist with basic accounting entries and data-entry in Odoo under supervision.

Skills

Executive Support

Commercial Coordination

Odoo

Excel

English Proficiency

Education

3–5 years UAE experience

Tools

Odoo ERP

Job description

WE ARE HIRING – Executive Assistant & Commercial Coordinator

Location: Dubai, UAE Company: FAMFOOD – FMCG Food Distribution.

FAMFOOD is looking for a highly organized and proactive Executive Assistant & Commercial Coordinator to support the CEO and coordinate day-to‑day commercial activities with our key retail customers, suppliers and internal teams. This is a hands‑on position combining commercial coordination, executive assistance and basic accounting/Odoo support.

Key Responsibilities

• Coordinate directly with customers regarding promotions, new product listings, product information, pricing updates, barcodes, documentation and other commercial matters.
• Follow up with buyers, category managers and Head Office teams to resolve operational issues related to listings, orders, products, pricing, planograms and availability.
• Prepare and send professional emails, commercial documents, promotion proposals and listing information to customers.
• Maintain a clear follow‑up tracker for all pending customer issues and ensure actions are followed through until resolution.
• Coordinate internally with Sales, Logistics, Warehouse and Accounting teams.
• Support the CEO with correspondence, meetings, reports, follow‑ups and day‑to‑day administrative matters.
• Process customer POs, sales orders and invoices and maintain accurate documentation in Odoo.
• Enter routine accounting transactions, supplier bills, expenses and related records in Odoo under the supervision of the Accountant.
• Prepare basic sales, stock, receivables and operational reports when required.

Candidate Profile

• 3–5 years of relevant UAE experience, preferably in FMCG, food distribution, trading or Modern Trade.
• Previous experience as a Commercial Coordinator, Sales Coordinator, Sales Administrator or similar role is strongly preferred.
• Good knowledge of UAE Modern Trade operations and terminology such as PO, SKU, listing, promotion, RSP, barcode, GRN, rebate, planogram, OOS and credit note.
• Experience with Odoo is highly preferred.
• Basic accounting knowledge and previous invoicing/data‑entry experience.
• Excellent written and spoken English.
• Strong command of Excel and Microsoft Office.
• Highly organized, detail‑oriented and able to manage several priorities simultaneously.
• Strong follow‑up skills and the ability to communicate professionally with customers and internal teams.

What We Are Looking For

We are particularly interested in someone who takes ownership of tasks, follows issues through to completion and does not require constant supervision. Experience dealing with major UAE retailers or Modern Trade accounts will be a strong advantage.