Collections & Recovery Specialist

Thrifty Car Rental; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Tanqeeb is seeking a Recovery and Collections Executive in Dubai to ensure timely collection of outstanding payments and minimize financial risk. You will monitor overdue accounts, negotiate payment plans, and maintain accurate records while collaborating with Finance, Sales, Operations, and Legal teams.

The role emphasizes ethical collection practices, customer service, and adherence to company policies. They value experience in B2C collections and strong negotiation skills within a regulated

Qualifications

• Bachelor’s degree in Business Administration, Finance or Accounting (preferred).
• 2–4 years of collections/debt recovery experience.
• Experience in automotive/rental/service industry is an advantage.
• Proven experience managing B2C collections.
• Strong understanding of accounts receivable and basic financial processes.

Responsibilities

• Contact customers with overdue accounts and negotiate payment arrangements.
• Review and monitor delinquent accounts and identify high‑risk cases.
• Explain balances, penalties, and payment options to customers; handle inquiries and disputes.
• Negotiate settlements or restructuring arrangements when authorized.
• Prepare collection reports and update customer records in the system.

Skills

Negotiation

Communication

Attention to detail

Multi-account management

MS Office

ERP knowledge

Education

Bachelor’s degree in Business/Finance/Accounting

Tools

MS Office

ERP/Accounting systems

Job description

Tanqeeb is seeking a Recovery and Collections Executive in Dubai to ensure timely collection of outstanding payments and minimize financial risk. You will monitor overdue accounts, negotiate payment plans, and maintain accurate records while collaborating with Finance, Sales, Operations, and Legal teams.

The role emphasizes ethical collection practices, customer service, and adherence to company policies. They value experience in B2C collections and strong negotiation skills within a regulated