Colleague Housing & Facilities Supervisor

Kimpton; United Arab Emirates; In loco; AED 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Room discounts

Training programs

Competitive salary

Descrizione del lavoro

InterContinental Hotel & Residences Abu Dhabi is seeking a responsible Cluster Housing Supervisor to oversee colleague accommodation and ensure a safe, comfortable, and well‑maintained living environment for our team members.

Daily duties include overseeing accommodations operations, conducting inspections for hygiene and safety, coordinating room allocations, check‑ins and check‑outs, and maintaining accurate occupancy records.

Competenze

• Experience in colleague housing or accommodation operations, preferably in hospitality.
• Strong organisational and administrative skills, with attention to detail.
• Knowledge of accommodation management, room allocation, and occupancy control.
• Excellent communication and interpersonal abilities; proactive problem-solving.
• Proficiency in Microsoft Office; English language skills; additional languages a plus.

Mansioni

• Oversee the daily operations of colleague accommodations, ensuring cleanliness, safety, and proper maintenance.
• Conduct regular accommodation inspections to ensure compliance with hotel policies, hygiene standards, safety requirements, and company guidelines.
• Coordinate room allocations, check-ins, check-outs, room transfers, and accommodation arrangements for new joiners and existing colleagues.
• Maintain accurate accommodation records, occupancy reports, room allocation lists, and related documentation.
• Coordinate with Engineering, Security, Housekeeping, and other relevant departments to ensure timely resolution of maintenance issues and accommodation concerns.
• Address colleague requests, complaints, and concerns professionally, ensuring a comfortable and respectful living environment.
• Monitor room occupancy and ensure accommodation capacity is managed in accordance with company policies and applicable requirements.
• Ensure accommodation rules and regulations are communicated clearly and followed by all residents.
• Conduct regular checks of accommodation facilities, common areas, fire safety equipment, and other essential facilities, escalating any concerns promptly.
• Monitor housekeeping, maintenance, and general upkeep of accommodation facilities.
• Support accommodation audits and ensure all required records, notices, and documentation are maintained and readily available.
• Prepare regular reports on accommodation occupancy, room availability, maintenance issues, and other operational matters.
• Promote a positive living environment by ensuring colleagues are treated with fairness, respect, and genuine care.

Conoscenze

Colleague housing

Accommodation operations

Facilities management

Organisational skills

Communication skills

Health and safety

MS Office

Strumenti

Microsoft Office

Descrizione del lavoro

InterContinental Hotel & Residences Abu Dhabi is seeking a responsible Cluster Housing Supervisor to oversee colleague accommodation and ensure a safe, comfortable, and well‑maintained living environment for our team members.

Daily duties include overseeing accommodations operations, conducting inspections for hygiene and safety, coordinating room allocations, check‑ins and check‑outs, and maintaining accurate occupancy records.