Room Attendant - InterContinental Abu Dhabi

Kimpton; United Arab Emirates; On-site; AED 22,000 - 36,000; Full time

Benefits offered by this job

Room discounts

Training programs

Wellbeing support

Job summary

InterContinental Abu Dhabi is seeking a dedicated Room Attendant to join the Housekeeping team. You will play an essential role in creating a comfortable, clean, and welcoming environment for our guests, ensuring rooms are prepared to high standards and ready for arrival.

Responsibilities include making beds, replenishing amenities, reporting maintenance needs, and upholding hygiene and safety procedures. Prior experience in luxury hospitality and strong organizational skills are preferred.

Qualifications

• Previous experience as a Room Attendant or Housekeeping Attendant is preferred.
• Experience in luxury or international hotel environments is advantageous.
• Strong attention to detail and high standards of cleanliness.
• Good organizational and time-management skills are important.

Responsibilities

• Clean and prepare guest rooms to brand and hotel standards.
• Make beds, change linens, clean bathrooms, dust and vacuum.
• Replenish amenities, towels, linen and room supplies.
• Ensure rooms are presented, organized, and ready for arrivals on time.
• Report maintenance issues and lost & found items promptly.
• Follow safety procedures for linens, cleaning materials, and chemicals.
• Maintain trolley, equipment and supplies in clean, organized condition.

Skills

Room Attendant experience

Housekeeping basics

Attention to detail

Guest service mindset

Job description

At InterContinental Abu Dhabi, we are passionate about creating memorable experiences through genuine hospitality, exceptional standards, and attention to detail. We are currently looking for a dedicated, detail-oriented, and service-focused Room Attendant to join our Housekeeping team.

A little taste of your day-to-day:

As a Room Attendant, you will play an essential role in creating a comfortable, clean, and welcoming environment for our guests. Every beautifully prepared room contributes to the overall guest experience, and your attention to detail will help ensure our guests feel relaxed and well cared for throughout their stay.

• Cleaning and preparing guest rooms according to InterContinental brand and hotel standards.
• Making beds, changing linens, cleaning bathrooms, dusting, vacuuming, and ensuring all areas of the room are thoroughly cleaned.
• Replenishing guest amenities, towels, linen, and other room supplies as required.
• Ensuring guest rooms are well presented, organized, and ready for arrival within the required timeframe.
• Checking room equipment, fixtures, and facilities and promptly reporting any maintenance requirements.
• Identifying and reporting lost and found items in accordance with hotel procedures.
• Respecting guest belongings, privacy, and confidentiality at all times.
• Responding to guest requests in a warm, courteous, and timely manner.
• Ensuring housekeeping trolleys, equipment, and supplies are maintained in a clean and organized condition.
• Maintaining cleanliness and presentation standards in assigned corridors and service areas.
• Following established procedures for handling linen, amenities, cleaning materials, and chemicals safely.
• Reporting any unusual circumstances, safety concerns, or damages to the appropriate supervisor.
• Working closely with Housekeeping Supervisors, Front Office, Engineering, and other departments to ensure rooms are prepared efficiently.
• Supporting deep-cleaning activities and other Housekeeping requirements when needed.
• Following all hotel health, safety, hygiene, and security procedures.
• Using hotel supplies and resources responsibly to minimize waste.
• Maintaining professional grooming and presentation standards at all times.
• Demonstrating IHG values through positive and respectful interactions with guests and colleagues.

What we need from you:

• Previous experience as a Room Attendant, Housekeeping Attendant, or in a similar role, preferably within a hotel or hospitality environment.
• Previous experience within a luxury or international hotel would be an advantage.
• Strong attention to detail and high standards of cleanliness.
• A positive, responsible, and hardworking approach.
• Good organizational and time-management skills.
• The ability to complete assigned rooms efficiently while maintaining quality standards.
• A genuine commitment to guest service and hospitality.
• The ability to work independently as well as part of a diverse team.
• An understanding of basic housekeeping, hygiene, and safety procedures.
• The ability to meet the physical requirements of the role, including standing, walking, bending, and handling housekeeping equipment throughout the shift.
• Flexibility to work different shifts, including weekends and public holidays.
• Basic English communication skills; additional languages would be an advantage.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the teamthe room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeingframework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.