Cluster Sales Manager

Accor; Dubai; On-site; AED 334,800 - 468,720; Full time

Job summary

Accor in Dubai is seeking a Cluster Sales Manager to drive hotel sales, cultivate key partners, and close high-value contracts. You will focus on client relationships, identify market opportunities, and deliver tailored hospitality solutions.

You will lead sales initiatives across properties, coordinate with hotel teams, and mentor others while reporting performance insights. Fluent English and a passion for achieving targets in a luxury hospitality environment are expected.

Qualifications

• Bachelor’s degree in marketing or related field is required.
• Candidates should be proactive, self-motivated and ready for challenges.
• Excellent communication skills are essential to build relationships.
• Must be able to achieve sales targets in a pressurized environment.
• Strong leadership and desire to succeed in a hospitality setting.

Responsibilities

• Actively acquiring and managing new and existing clients to build long-term partnerships.
• Identify new opportunities through market research and targeted business development.
• Plan and execute sales activities for client acquisition and retention.
• Analyze market trends and customer potential and prepare reports.
• Deliver sales training to hotel teams and participate in sales meetings.
• Collaborate with Hotel Managers, Reservations, E-Commerce and Marketing to achieve goals.
• Support Area Sales Manager in operations and strategy when needed.

Skills

Pro-active

Self-motivated

Excellent communication skills

Sales-target oriented

Ability to work under pressure

Leadership mindset

Education

Bachelor’s degree in marketing or related field

Job description

Job Description

As a Cluster Sales Manager, you are the driving force behind our sales success. With your strong customer focus, negotiation skills, and ability to identify market opportunities, you acquire new business partners and build lasting customer relationships. You understand your clients’ individual needs and deliver tailored solutions while providing exceptional, relationship-driven service.

Your Responsibilities

• Actively acquiring and managing new and existing clients with the goal of building and developing long-term business relationships—from the initial contact through to successful contract negotiation and closing.
• Identifying new business opportunities through independent market and competitor research, as well as targeted business development activities such as sales blitzes for new openings.
• Planning, organizing, and executing all sales activities aimed at customer acquisition and retention, including client events, networking opportunities, and hotel site inspections.
• Continuously analyzing market trends, competitor activities, and customer potential, while preparing insightful reports and performance analyses.
• Delivering sales training sessions for hotel teams and actively participating in sales and management meetings.
• Collaborating closely with Hotel Managers and the Reservations, E-Commerce, and Marketing teams at Head Office to achieve shared business objectives.
• Supporting and deputizing for the Area Sales Manager in both operational and strategic sales matters.

Qualifications

• Bachelor’s degree in marketing or related field
• Pro-active, self motivated, loves challenges
• A minimum of 3 years of relevant work experience in a 5 star Hotel
• Excellent communication skills
• The ability to achieve sales targets and work in a highly pressurized environment
• Passion to lead and a desire to succeed

Additional Information

• Strong interpersonal and problem solving abilities
• Fluency in English, additional languages are a plus