Clinical Support Specialist

DUBIMED MEDICAL SUPPLIES TRADING LLC; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

DUBIMED Medical Supplies Trading LLC in the UAE is seeking a dynamic Clinical Support Specialist to engage with aesthetic clinics and drive customer success.

You will build lasting relationships, coordinate with Sales, Marketing, Training, and Service teams, and visit clinics to ensure satisfaction. Travel across the UAE is required; a valid UAE driving license is preferred. We value proactive, customer-focused professionals who can communicate clearly and deliver practical support.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Healthcare, or related field.
• Experience in medical aesthetics, healthcare, medical devices, or pharma preferred.
• Excellent communication and relationship-building skills.
• Valid UAE driving license and willingness to travel across the UAE.

Responsibilities

• Build and maintain relationships with aesthetic clinics across the UAE.
• Coordinate with Sales, Marketing, Training and Service teams to support customers.
• Conduct regular clinic visits to ensure satisfaction and engagement.
• Coordinate educational activities, product training, and clinic events.
• Prepare activity reports and share customer feedback with internal teams.

Skills

Communication

Relationship-building

Travel readiness

Self-motivation

Education

Bachelor's degree (related field)

Job description

DUBIMED Medical Supplies Trading LLC is looking for a dynamic and customer-focused Clinical Support Specialist to join our growing team in the UAE.

If you are passionate about customer engagement, enjoy building long-term relationships with aesthetic clinics, and thrive in a collaborative environment, we'd love to hear from you.

Key Responsibilities

• Build and maintain strong relationships with aesthetic clinics across the UAE.
• Support customers throughout their journey by coordinating with the Sales, Marketing, Training, and Service teams.
• Conduct regular clinic visits to ensure customer satisfaction and identify opportunities for continued engagement.
• Coordinate educational activities, product training, and clinic events.
• Follow up on customer requests and ensure timely support.
• Prepare regular activity reports and share customer feedback with internal teams.

Requirements

• Bachelor's degree in Business Administration, Marketing, Healthcare, Biomedical Sciences, Nursing, Pharmacy, or a related field.
• Previous experience in the medical aesthetics, healthcare, medical devices, or pharmaceutical industry is preferred.
• Excellent communication and relationship-building skills.
• Self-motivated with a proactive and customer-focused approach.
• Valid UAE driving licence.
• Willingness to travel across the UAE.