Clinic Receptionist

Via Medica International Healthcare; Al Ain; Sur place; AED 48 000 - 72 000; Plein temps

Avantages offerts par ce poste

Career growth opportunities

Collaborative culture

Résumé du poste

Via Medica International Healthcare in Al Ain, UAE, is seeking a Clinic Receptionist to be the first point of contact for students, staff, and visitors in a 24-hour university medical clinic. The role requires exacting front-desk and administrative support in a busy setting.

The ideal candidate will have at least 3 years in a healthcare facility, be proficient with EMR systems, and hold a Diploma or Certification in Office Administration or Medical Secretary.

Qualifications

• Minimum 3 years of experience in a healthcare facility, hospital, medical center, or occupational health clinic.
• Experience using Electronic Medical Record (EMR/EHR) systems.
• Diploma or certification in Office Administration, Medical Secretary, Health Information Management, or related field.

Responsabilités

• Welcome and assist patients, students, and visitors courteously and professionally.
• Register patients in the EMR system accurately and efficiently.
• Verify patients’ insurance eligibility before consultation.
• Process daily billing and maintain accurate financial records.
• Coordinate with the Insurance Coordinator regarding approvals, claims, and billing requirements.
• Schedule appointments and manage patient flow.
• Answer telephone calls and respond to patient inquiries professionally.
• Maintain accurate medical and administrative records while ensuring confidentiality.
• Perform general administrative and clerical duties, including filing, document management, and report preparation.
• Ensure compliance with organizational policies, patient privacy regulations, and ethical standards.
• Support the clinical team with administrative requirements as needed.

Connaissances

BLS Certification

Microsoft Office

Communication skills

Organizational skills

Confidentiality

Multitasking

Formation

Diploma/Certification in Office Administration or Medical Secretary

Outils

EMR/EHR systems

Description du poste

Job Location: Al Ain, United Arab Emirates

Work Mode: On-site

Date Posted: 6 August 2026

Job Description / Role:

Via Medica International Healthcare is seeking a professional and customer-oriented Clinic Receptionist to join our medical team in Al Ain. The successful candidate will serve as the first point of contact for students, staff, and visitors, ensuring a welcoming experience and providing efficient administrative and front-desk support in a busy 24-hour university medical clinic.

Key Responsibilities:

• Welcome and assist patients, students, and visitors courteously and professionally.
• Register patients in the Electronic Medical Record (EMR) system accurately and efficiently.
• Verify patients’ insurance eligibility before consultation.
• Process daily billing and maintain accurate financial records.
• Coordinate with the Insurance Coordinator regarding approvals, claims, and billing requirements.
• Schedule appointments and manage patient flow.
• Answer telephone calls and respond to patient inquiries professionally.
• Maintain accurate medical and administrative records while ensuring confidentiality.
• Perform general administrative and clerical duties, including filing, document management, and report preparation.
• Ensure compliance with organizational policies, patient privacy regulations, and ethical standards.
• Support the clinical team with administrative requirements as needed.

Experience Required:

• Minimum 3 years of experience in a healthcare facility, hospital, medical center, or occupational health clinic.
• Experience using Electronic Medical Record (EMR/EHR) systems.

Education Qualifications: Diploma or certification in Office Administration , Medical Secretary , Health Information Management , or a related field.

Skills Required:

• Current Basic Life Support (BLS) certification.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills with the ability to multitask in a fast-paced healthcare environment.
• High level of professionalism, integrity, confidentiality, and ethical conduct.
• Willingness to work 60 hours per week on rotating day and night shifts.

Employment / Job Type: Full Time

• Salary will be based on experience and qualifications.
• Opportunity to work in a well-established university healthcare environment
• Collaborative and professional work culture
• Career growth and development opportunities

About the Company:

A UAE healthcare services provider delivering medical support, occupational health, emergency response and healthcare staffing. It works with industrial, government and corporate clients requiring on site clinical care and medical personnel.

Company Industry: Healthcare

Department / Functional Area: Administration

Closing Date: 4 November 2026