University Clinic Front Desk & EMR Specialist

Via Medica International Healthcare; Al Ain; On-site; AED 48,000 - 72,000; Full time

Benefits offered by this job

Career growth opportunities

Collaborative culture

Job summary

Via Medica International Healthcare in Al Ain, UAE, is seeking a Clinic Receptionist to be the first point of contact for students, staff, and visitors in a 24-hour university medical clinic. The role requires exacting front-desk and administrative support in a busy setting.

The ideal candidate will have at least 3 years in a healthcare facility, be proficient with EMR systems, and hold a Diploma or Certification in Office Administration or Medical Secretary.

Qualifications

• Minimum 3 years of experience in a healthcare facility, hospital, medical center, or occupational health clinic.
• Experience using Electronic Medical Record (EMR/EHR) systems.
• Diploma or certification in Office Administration, Medical Secretary, Health Information Management, or related field.

Responsibilities

• Welcome and assist patients, students, and visitors courteously and professionally.
• Register patients in the EMR system accurately and efficiently.
• Verify patients’ insurance eligibility before consultation.
• Process daily billing and maintain accurate financial records.
• Coordinate with the Insurance Coordinator regarding approvals, claims, and billing requirements.
• Schedule appointments and manage patient flow.
• Answer telephone calls and respond to patient inquiries professionally.
• Maintain accurate medical and administrative records while ensuring confidentiality.
• Perform general administrative and clerical duties, including filing, document management, and report preparation.
• Ensure compliance with organizational policies, patient privacy regulations, and ethical standards.
• Support the clinical team with administrative requirements as needed.

Skills

BLS Certification

Microsoft Office

Communication skills

Organizational skills

Confidentiality

Multitasking

Education

Diploma/Certification in Office Administration or Medical Secretary

Tools

EMR/EHR systems

Job description

Via Medica International Healthcare in Al Ain, UAE, is seeking a Clinic Receptionist to be the first point of contact for students, staff, and visitors in a 24-hour university medical clinic. The role requires exacting front-desk and administrative support in a busy setting.

The ideal candidate will have at least 3 years in a healthcare facility, be proficient with EMR systems, and hold a Diploma or Certification in Office Administration or Medical Secretary.