Clinic Operations Manager — Elevate Patient Experience

Bionix Clinic; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Bionix Clinic in Dubai is seeking a Clinic Manager to oversee day-to-day operations at the Al Barsha Branch. You will supervise administrative and clinical staff, manage schedules, and coordinate patient flow to minimize wait times.

You will monitor budgets, support compliance with healthcare regulations, and drive quality improvements. Strong English skills and healthcare administration experience are essential in this on-site role.

Qualifications

• Strong customer service focus for patient satisfaction.
• Budgeting and basic financial management to oversee expenses.
• Excellent communication with patients, staff, and partners.
• Foundational understanding of medicine or clinical workflows.
• Experience in staff training, coaching and performance support.
• Experience in clinic management or healthcare administration.
• Organizational and problem-solving abilities in fast-paced clinical settings.
• Proficient with clinic management software and office apps.
• Bachelor’s degree in Healthcare Administration, Business Admin, Nursing, or related field preferred.
• Fluency in English; regional other languages are a plus.

Responsibilities

• Oversee day-to-day clinic operations at Al Barsha Branch, ensuring a smooth patient experience.
• Supervise administrative and clinical support staff; manage schedules and patient flow.
• Monitor budgets and resource allocation; ensure compliance with healthcare regulations and clinic policies.
• Maintain accurate records and reporting; address patient concerns and support quality improvement initiatives.
• Collaborate with medical professionals to optimize service delivery.

Skills

Customer service

Communication skills

Healthcare workflows

Staff training

Problem-solving

Clinic software proficiency

Budgeting basics

Education

Bachelor’s degree in Healthcare Administration or related field

Job description

Bionix Clinic in Dubai is seeking a Clinic Manager to oversee day-to-day operations at the Al Barsha Branch. You will supervise administrative and clinical staff, manage schedules, and coordinate patient flow to minimize wait times.

You will monitor budgets, support compliance with healthcare regulations, and drive quality improvements. Strong English skills and healthcare administration experience are essential in this on-site role.