Clinic Director

NMC GROUP SERVICES.; Abu Dhabi; Presencial; AED 260.000 - 520.000; Jornada completa

Descripción de la vacante

NMC GROUP SERVICES. is seeking an experienced Healthcare Operations Manager in Abu Dhabi to oversee daily clinic operations and drive high-quality patient care.

You will implement policies, supervise clinical and administrative teams, and ensure regulatory compliance across DHA/DOH/MOHAP guidelines as applicable. The role requires 8–12 years in healthcare operations, strong leadership, budgeting expertise, and a data-driven approach to improve patient experience and clinical outcomes.

Formación

• Bachelor-level degree in healthcare leadership or related field.
• Master's degree preferred but not required for all applicants.
• Experience in UAE healthcare regulatory landscape is advantageous.

Responsabilidades

• Oversee day-to-day clinic operations for efficient service delivery.
• Develop and implement operational policies and procedures.
• Ensure compliance with UAE health regulations and licensing.
• Lead clinical, nursing, administrative, and support teams.
• Manage budgets, expenses, and revenue performance.
• Monitor KPIs and drive patient satisfaction and quality.

Conocimientos

Leadership

Operations management

Budgeting

Quality & patient safety

Regulatory compliance

Stakeholder management

Data analysis

Healthcare management systems

MS Office

Educación

Bachelor's degree in Healthcare Management

Master's degree in Healthcare Management

Herramientas

Hospital management software

Descripción del empleo

Oversee the day-to-day operations of the clinic ensuring efficient delivery of healthcare services Develop and implement operational strategies policies and procedures to achieve organizational objectives Ensure compliance with applicable healthcare regulations licensing requirements and standards set by relevant UAE health authorities such as DHA DOH or MOHAP as applicable Monitor clinical quality patient safety infection control and adherence to established healthcare protocols Lead and manage clinical nursing administrative and support teams to maintain high standards of service delivery Manage clinic budgets operating expenses revenue generation and financial performance Monitor key performance indicators KPIs including patient volumes patient satisfaction service quality and operational productivity Identify opportunities to improve operational processes reduce costs and enhance clinic efficiency Develop initiatives to improve patient experience retention and overall satisfaction Coordinate with doctors department heads insurance providers vendors and other stakeholders to ensure smooth clinic operations Oversee staff recruitment performance management training workforce planning and professional development Ensure effective management of medical equipment facilities inventory and other clinic resources Monitor patient complaints incidents and feedback ensuring timely resolution and implementation of corrective actions Support business development initiatives service expansion and the introduction of new healthcare services Prepare and present operational financial and clinical performance reports to senior management Promote a culture of accountability teamwork continuous improvement and patient-centered care

Qualifications

• - Bachelor's degree in Healthcare Management, Hospital Administration, Business Administration, or a related discipline.
• - A master's degree in Healthcare Management, Hospital Administration, or Business Administration would be an advantage.
• - Relevant healthcare management or clinical qualifications, as appropriate for the scope of the role.

Experience

• - Typically, 8-12 years of relevant experience in healthcare operations, hospital administration, or clinic management, including leadership experience.
• - Proven experience managing clinic operations, multidisciplinary teams, budgets, and performance targets.
• - Experience working in a UAE healthcare facility and knowledge of local healthcare regulations would be an advantage.

Required Skills and Competencies

• - Strong leadership and people-management skills.
• - Excellent operational planning and organizational abilities.
• - Financial management, budgeting, and cost-control expertise.
• - Knowledge of healthcare quality standards, patient safety, and regulatory compliance.
• - Strong communication, interpersonal, and stakeholder-management skills.
• - Analytical thinking and data-driven decision-making.
• - Problem-solving, conflict-resolution, and change-management capabilities.
• - Proficiency in healthcare management systems and Microsoft Office applications.