Client Success & Onboarding Lead (Arabic & English)

Weybridge; United Arab Emirates; Vor Ort; AED 180.000 - 240.000; Vollzeit

Zusammenfassung

Weybridge in the UAE seeks a Client Engagement Manager to act as the face of the business, onboard new accounts, and drive long-term success across our ventures.

You’ll own client relationships, gather feedback, and guide their use of our products while collaborating with founders and operators in UAE, UK, and Saudi markets.

Fluent in Arabic and English, you’ll manage onboarding calls, track engagement, and spot upsell opportunities while delivering exceptional service.

Qualifikationen

• 3+ years in a client-facing role (e.g. account manager, onboarding, customer success)
• Fluent Arabic & English (written + spoken)
• Experience with business owners or SMEs is a big plus
• Self-starter with good organizational habits and a bias for follow-up

Aufgaben

• Manage day-to-day relationships with clients across Weybridge’s portfolio
• Lead onboarding calls and ensure smooth handover from sales or marketing
• Understand each client's goals and guide their use of our products and services
• Track engagement, flag risks, and proactively solve issues
• Maintain long-term relationships and uncover upsell opportunities

Kenntnisse

Client engagement

Relationship management

Communication skills

Onboarding

Account management

Jobbeschreibung

Weybridge in the UAE seeks a Client Engagement Manager to act as the face of the business, onboard new accounts, and drive long-term success across our ventures.

You’ll own client relationships, gather feedback, and guide their use of our products while collaborating with founders and operators in UAE, UK, and Saudi markets.

Fluent in Arabic and English, you’ll manage onboarding calls, track engagement, and spot upsell opportunities while delivering exceptional service.