Client Engagement Manager

Weybridge Ventures; United Arab Emirates; Presencial; AED 180.000 - 240.000; Jornada completa

Descripción de la vacante

Weybridge in the UAE seeks a Client Engagement Manager to act as the face of the business, onboard new accounts, and drive long-term success across our ventures.

You’ll own client relationships, gather feedback, and guide their use of our products while collaborating with founders and operators in UAE, UK, and Saudi markets.

Fluent in Arabic and English, you’ll manage onboarding calls, track engagement, and spot upsell opportunities while delivering exceptional service.

Formación

• 3+ years in a client-facing role (e.g. account manager, onboarding, customer success)
• Fluent Arabic & English (written + spoken)
• Experience with business owners or SMEs is a big plus
• Self-starter with good organizational habits and a bias for follow-up

Responsabilidades

• Manage day-to-day relationships with clients across Weybridge’s portfolio
• Lead onboarding calls and ensure smooth handover from sales or marketing
• Understand each client's goals and guide their use of our products and services
• Track engagement, flag risks, and proactively solve issues
• Maintain long-term relationships and uncover upsell opportunities

Conocimientos

Client engagement

Relationship management

Communication skills

Onboarding

Account management

Descripción del empleo

We’re looking for a confident communicator to lead client relationships, onboard new accounts, and ensure long-term success across our ventures.

We’re hiring a Client Engagement Manager to act as the face of our business with new and existing clients. You’ll play a critical role in onboarding customers, maintaining communication, gathering feedback, and ensuring they’re getting the value they signed up for.

Responsibilities

• Manage day-to-day relationships with clients across Weybridge’s portfolio
• Lead onboarding calls and ensure smooth handover from sales or marketing
• Understand each client's goals and guide their use of our products and services
• Track engagement, flag risks, and proactively solve issues
• Maintain long-term relationships and uncover upsell opportunities

Requirements

• 3+ years in a client-facing role (e.g. account manager, onboarding, customer success)
• Strong communication and relationship management skills
• Fluent Arabic & English (written + spoken)
• Experience working with business owners or SMEs is a big plus
• Self-starter with good organizational habits and a bias for follow-up

About the Role

You’ll be working directly with founders and operators in the UAE, UK, and Saudi markets. No two clients are alike — which means you’ll need empathy, attention to detail, and sharp instincts for what makes relationships stick.

We’re not looking for someone to handle complaints. We want someone to own relationships and actively drive client success.