Relationship Manager, Elite Banking Acquisition

Commercial Bank of Dubai; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading banking institution based in Dubai is seeking a talented individual to expand their Elite Banking client base. The role involves acquiring new clients through various channels and ensuring top-tier client service. The ideal candidate will have a Bachelor’s degree in a relevant field and at least 5 years of sales experience, preferably in financial services. Strong client acquisition skills and experience with Affluent and High Networth clients are essential. This position offers competitive compensation and opportunities for professional growth.

Qualifications

• Minimum 5 years of sales experience in financial services or related industry.
• Experience in acquiring Affluent and High Networth clients is preferred.
• Relevant qualifications like CISI/SCA or equivalent.

Responsibilities

• Identify and acquire New To Bank Elite Banking clients.
• Engage with potential clients to convert them into funded relationships.
• Deliver consistent and best in class client service.

Skills

Client acquisition

Wealth Management

Sales

KYC processes

Education

Bachelor degree in Economics, Finance, Business Management or Science

Job description

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

Job Purpose

The primary role is that of expanding the base of Affluent, High Networth and Ultra High Networth clients, by acquiring New to Bank clients through external and internal channels, and sources.

Principal Accountabilities

• Identify and acquire New To Bank Elite Banking clients through external or internal channels and sources
• Assist clients in opening Elite Banking accounts as applicable
• Engage actively with clients with identified potential, such as salary above a defined threshold or any other defined criteria, for conversion into funded Elite Banking clients
• Convert leads, either self sourced or given by the bank into funded Elite Banking relationshipsEnsure complete KYC and any other onboarding details for the onboarded clients
• Attract a client base that is interested in the comprehensive value proposition offered by CBD, including Wealth Management
• Coordinate and/or participate actively in any micro marketing events focussed on NTB acquisition
• Keep abreast of current economic environment and markets to be able to interact effectively with prospective Affluent, High Networth and Ultra High Networth clients
• Deliver against various KPIs ion the scorecard
• Maintain a rigorous and disciplined activity schedule and sales process including maintenance of call reports
• Deliver consistent and best in class client service
• Meet the Compliance and Control standards set by CBD

Requirements

• Bachelor degree in Economics, Finance, Business Management or Science with CISI / SCA qualification or equivalent
• A minimum of 5 years of sales experience, preferably in the financial services industry
• Either prior experience of acquiring Affluent and High Networth clients (Banking, Wealth Management, SME etc.) or prior experience in Investment products such as Mutual Funds, Fixed Income Securities, Equities, Insurance, will be preferred
• Sales experience in other related industry, such as Real Estate, Asset products can be considered