Client Relations Officer

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

HUMAN-AI-Z Nexus Technology seeks a Client Relations Officer to manage day-to-day operational tasks, document submissions, and liaison with government departments in Dubai. The role requires strong English communication, proficient email writing, and solid MS Office skills.

You will coordinate with Sales and Accounts, build and maintain client relationships, and contribute to delivering high-quality services while upholding professional interaction standards both internally and externally.

Qualifications

• Excellent communication in English (verbal and written).
• Strong email writing skills and fast typing speed.
• Proficiency with MS Office applications (Word, Excel, Outlook).

Responsibilities

• Handle operational tasks including documentation and online submissions.
• Coordinate with Sales and Accounts departments to ensure smooth workflow.
• Maintain healthy business relationships with clients and respond to inquiries.
• Interact with government departments as part of processes and approvals.
• Provide high quality customer service and act as a credible information source for clients.

Skills

Excellent communication (English)

Email writing

Typing speed

MS Office

Tools

MS Office

Job description

• Display high level of willingness and interest in learning new things.
• Learn to deliver consistently high performance and dedication towards the role.
• Ensure excellent level of client satisfaction by providing high quality services
• Develop and maintain high standard of interaction and attitude internally as well as externally.
• Should be able to provide high quality customer service and act as a credible source of information for the clients.
• Actively contribute towards the growth and achievement of the Company along with the personal growth

Desired Candidate Profile

The person is responsible for handling operational tasks, such as documentation, online submissions, dealing with government departments, proper coordination with Sales as well as Accounts departments, maintaining a healthy business relationship with clients etc. A Client Relations Officer should have excellent communication skill in English, email writing skill, typing speed, operating skills in MS Office.