Client-Focused Private Banking Services Specialist

Emirates NBD Bank; United Arab Emirates; On-site; AED 90,000 - 150,000; Full time

Job summary

Emirates NBD Bank in the UAE seeks a Specialist, Private Banking Services to support Relationship Managers in the Private Banking Front Office. You will handle client requests for basic products, manage account documentation, and coordinate with internal teams to ensure accurate, timely service.

The role requires 1–2 years in banking or service roles, strong client communication, and adherence to AML and compliance standards.

Qualifications

• Undergraduate degree in a relevant field or equivalent.
• Minimum 1–2 years of related work experience in banking or service-oriented roles.
• Solid knowledge of basic banking products and operational processes.
• Strong understanding of compliance, due diligence and AML requirements.

Responsibilities

• Support 1–2 Relationship Managers in day-to-day Private Banking client relationships.
• Manage client accounts and execute basic banking transactions (transfers, deposits, openings, closures).
• Coordinate with Operations, Credit, Compliance, Legal and other teams to execute client instructions.
• Apply bank policies and controls under supervision.
• Communicate with clients on operational matters and service requests while maintaining confidentiality.
• Prepare and review basic client documentation for account opening and compliance.
• Raise service requests with internal departments and track progress.
• Place trade orders for investment instruments and coordinate with advisors when needed.
• Assist with annual reviews by collecting documents and following up to completion.

Skills

Relationship management

Customer service

Attention to detail

Communication skills

Banking operations

Education

Bachelor's degree or equivalent

Tools

Banking systems

Job description

Emirates NBD Bank in the UAE seeks a Specialist, Private Banking Services to support Relationship Managers in the Private Banking Front Office. You will handle client requests for basic products, manage account documentation, and coordinate with internal teams to ensure accurate, timely service.

The role requires 1–2 years in banking or service roles, strong client communication, and adherence to AML and compliance standards.