Client Experience & Collections Specialist

ORO24 Developments; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

ORO24 Developments in Dubai is seeking a Collection Executive to manage outstanding payments from clients, maintain positive relationships, and ensure timely settlements in a fast-paced real estate environment.

The role requires 2–3 years of collection experience, fluency in French or Russian, and a degree in finance or accounting. You will work with sales and finance teams to optimize billing and ensure compliance with local regulations.

Qualifications

• Bachelor's degree in Finance, Accounting, or related field preferred.
• 2–3 years of experience in collections in real estate or banking.
• Proficiency with real estate payment systems and related procedures.
• French or Russian speaking candidates only.
• Strong organizational and time-management skills.
• Problem-solving and conflict-resolution abilities.

Responsibilities

• Manage the collection process and ensure timely payments from clients.
• Follow up with clients via calls, emails, and meetings regarding overdue payments.
• Maintain accurate records in the CRM system.
• Prepare reports on collections and payment trends for management.
• Negotiate payment plans while complying with company policies.
• Collaborate with sales and finance to ensure accurate billing.
• Identify risks in the collection process and propose mitigations.

Skills

Negotiation

Relationship building

Time management

Problem solving

Attention to detail

Organizational skills

Education

Bachelor's degree in Finance, Accounting, or related field

Tools

CRM software

Job description

ORO24 Developments in Dubai is seeking a Collection Executive to manage outstanding payments from clients, maintain positive relationships, and ensure timely settlements in a fast-paced real estate environment.

The role requires 2–3 years of collection experience, fluency in French or Russian, and a degree in finance or accounting. You will work with sales and finance teams to optimize billing and ensure compliance with local regulations.