Client Advisor (Luxury Fine Jewllery) Dubai Mall

HRsource; Dubai; On-site; AED 134,000 - 234,000; Full time

Job summary

HRsource is recruiting six Client Advisors for an established international fine jewellery Maison in Dubai. The role focuses on delivering a highly personalised client experience to a discerning, international clientele and building long-term relationships with VIP customers.

Candidates with luxury retail experience and a proven sales track record are preferred. Responsibilities include presenting collections, managing client portfolios, and contributing to boutique performance while upholding

Qualifications

• Experience in luxury retail or high jewellery is essential.
• Proven track record of achieving sales targets and developing repeat business.
• Strong interpersonal and communication skills to engage a discerning clientele.

Responsibilities

• Deliver a personalised client experience reflecting the Maison's standards.
• Build relationships with local and international clients, including VIP and high-net-worth customers.
• Develop an individual client portfolio through regular follow-up and clienteling activities.
• Achieve individual sales targets and contribute to boutique performance.
• Present fine jewellery collections with strong product knowledge.

Skills

Luxury retail

Clienteling

CRM systems

Sales targets

Relationship-building

Communication

Teamwork

Tools

CRM systems

Job description

We are recruiting six Client Advisors for an established international fine jewellery Maison with a growing presence in the UAE.

These appointments offer the opportunity to join a recognised luxury jewellery house, working with an established local and international clientele.

We are looking for individuals who have a genuine interest in fine jewellery, enjoy building long-term client relationships and understand the level of service expected within luxury retail.

Candidates should be commercially driven, confident in their communication and comfortable working with discerning clients who expect a highly personalised experience.

THE ROLE

As a Client Advisor, you will represent the Maison and be responsible for developing strong client relationships while contributing to the boutique's commercial performance.

Your responsibilities will include:

• Delivering a personalised and professional client experience, reflecting the Maison's standards and values.
• Building and maintaining relationships with local and international clients, including VIP and high-net-worth customers.
• Developing an individual client portfolio through regular follow-up, clienteling activities and relationship management.
• Achieving individual sales targets and contributing to the overall performance of the boutique.
• Presenting fine jewellery collections with confidence, demonstrating strong product knowledge and an understanding of craftsmanship, materials and design.
• Identifying opportunities to develop existing client relationships and introduce new clients to the Maison.
• Maintaining accurate client information and using CRM tools to support client development.
• Working closely with boutique management and colleagues to maintain high standards of service and teamwork.
• Ensuring that the boutique's presentation, product handling and daily operations meet the Maison's standards.

CANDIDATE PROFILE

We are interested in candidates with previous experience in luxury retail, ideally within fine jewellery, high jewellery or luxury watches.

Experience within established international luxury fashion houses will also be considered, particularly where candidates have demonstrated strong sales performance and client development skills.

The ideal candidate will offer:

• Previous experience as a Client Advisor, Sales Associate, Senior Sales Associate or similar position within luxury retail.
• Strong interpersonal skills and the ability to build relationships with a sophisticated clientele.
• A proven record of achieving sales targets and developing repeat business.
• Experience managing a personal client portfolio and using CRM systems.
• A professional presentation and an understanding of luxury service standards.
• Confidence discussing premium products and communicating their value to clients.
• Strong communication skills and the ability to work effectively within a boutique team.
• A genuine interest in fine jewellery, craftsmanship and the wider luxury industry.

Female candidates and Arabic speakers are particularly encouraged to apply, given the client-facing nature of the positions and the importance of building relationships with the local clientele.

Previous experience in the UAE luxury retail market would be advantageous.

THE PERSON

We are looking for individuals who are confident, personable and commercially motivated.

Successful candidates will understand that luxury jewellery sales involve more than product knowledge. They require patience, discretion, strong relationship-building skills and the ability to recognise individual client preferences.

You should be comfortable working with established clients while also demonstrating the initiative to develop new business.

A positive attitude, professional appearance and the ability to work collaboratively with boutique colleagues will be important.

THE OPPORTUNITY

These six appointments form part of the Maison's continued retail development in the UAE.

The positions offer the opportunity to represent an international fine jewellery house, develop valuable experience within the jewellery sector and build long-term relationships with an established luxury clientele.