Client Advisor

AG Mena; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

AG Mena, a Dubai-based private client advisory firm, seeks a fast, organised Client Advisor to greet inbound leads and schedule consultations with the Managing Partner. You will respond quickly, qualify prospects, and keep the pipeline warm with relentless follow-up.

Your role is client-facing, with a strong emphasis on speed, accuracy, and CRM discipline. A performance bonus awaits for successful conversions and referrals.

Qualifications

• 1–3 years in sales support, inside sales, or client services.
• Excellent written and spoken English — warm, clear and professional.
• Dubai-based with valid UAE residency.
• Ability to follow up relentlessly and manage CRM.
• Fast, organised, and commercially minded.

Responsibilities

• Respond to every inbound lead within 15 minutes via WhatsApp and email.
• Conduct qualification calls to assess budget, need, urgency and fit.
• Book qualified prospects into the Managing Partner's consultation calendar.
• Follow up with every lead a minimum of 5 times before marking inactive.
• Reactivate cold leads from the pipeline monthly.
• Send post-consultation follow-ups to keep leads warm until they decide.
• Request referrals from every closed client 30 days after completion.
• Manage and update CRM in real time — nothing falls through the cracks.
• Provide daily lead status report to the Managing Partner.

Skills

Fast response speed

Excellent English writing

CRM proficiency

WhatsApp Business

Organised with follow-up

Arabic/Urdu language skills

Based in Dubai

Tools

WhatsApp Business

CRM tools

Google Workspace

Job description

AG Mena is a leading Dubai-based private client advisory firm operating in Dubai. We specialise in citizenship by investment and residency planning for entrepreneurs, investors and HNWIs across 22+ countries. With 1,000+ clients served globally, we are one of the region's most trusted names in global mobility and international structuring.

The Role

We are looking for a fast, organised and commercially sharp Client Advisor to join our Dubai team.

You will be the first point of contact for inbound leads — responding instantly, qualifying effectively, and booking warm, ready-to-buy prospects into our Managing Partner's calendar for consultations.

This is a pure client-facing sales support role for someone who is fast, communicates brilliantly, and follows up relentlessly. If a lead comes in, you respond. If they go quiet, you chase. If they book, you confirm. If they close, you earn.

What You Will Do

• Respond to every inbound lead within 15 minutes via WhatsApp and email
• Conduct qualification calls to assess budget, need, urgency and fit
• Book qualified prospects into the Managing Partner's consultation calendar
• Follow up with every lead a minimum of 5 times before marking inactive
• Reactivate cold leads from the pipeline monthly
• Send post-consultation follow-ups to keep leads warm until they decide
• Request referrals from every closed client 30 days after completion
• Manage and update CRM in real time — nothing falls through the cracks
• Provide daily lead status report to the Managing Partner

What We Are Looking For

• 1–3 years in sales support, inside sales, or client services
• Excellent written and spoken English — warm, clear and professional
• Arabic or Urdu language skills are a strong advantage
• Highly organised with obsessive attention to follow-up
• Fast — your most important quality is response speed
• Comfortable with WhatsApp Business, CRM tools and Google Workspace
• Based in Dubai with valid UAE residency

KPIs

• 100% of leads contacted same day
• 100% of leads followed up minimum 5 times
• CRM 100% accurate at all times

This role is not right for someone who is slow to respond, needs reminding to follow up, or wants to manage their own schedule without accountability.

If you are fast, organised, commercially minded and want to earn well — we want to hear from you.

An excellent salary package with performance bonus awaits you.