City Manager at Amazon.ae - Dubai

City Manager at Amazon.ae - Dubai; Dubai Emirate; On-site; AED 240,000 - 360,000; Full time

Job summary

Amazon.ae in Dubai is seeking a high-potential, flexible professional for the MENA Ops Integration team to drive strategic, revenue-generating process improvements across sites in Dubai and beyond.

The role requires willingness to travel, strong communication skills, and experience with ERP systems and dashboards, plus FMCG/warehousing or online retail exposure. Manage multiple sites while ensuring data-driven performance and compliance.

Qualifications

• Willingness to travel.
• Excellent communication skills (written and verbal).
• Experience with ERP systems, and operations dashboards/tools.
• Experience in FMCG, warehousing, online retail or similar.
• Strong analytical and problem‑solving skills.
• Ability to multitask and manage multiple sites with attention to detail.

Responsibilities

• Monitor operations of the assigned sites and propose and deploy improvements.
• Identify useful data from multiple sources and take necessary actions.
• Forecast implications based on current data and trends.
• Be organised, prompt in notifying situations, solve problems and prevent recurrence.
• Serve as liaison between internal and external stakeholders with focus on objectives and privacy.
• Train and direct associates for action and conformance of norms and practices.
• Audit sites for conformances and norms.
• Conduct audits based on SOPs and analyze data to improve seller experience.

Skills

Willingness to travel

Communication skills

ERP

Operations dashboards

FMCG/warehousing/online retail

Analytical skills

Multitasking

UAE driving licence

Job description

Job Reference: 45770

Location: Dubai

Address: Dubai Internet City

We are looking for high‑potential, flexible, innovative, and forward‑thinking professionals to join our MENA Ops Integration team. You will drive high‑visibility, strategic, revenue‑generating projects, leveraging Lean methodologies to lead operational process improvement initiatives. You will also dig into business requirements and collaborate with development teams on architecture and design.

Roles and Responsibilities

• Monitor operations of the assigned sites and propose and deploy improvements.
• Identify useful data accumulated from multiple sources and take necessary actions.
• Foresee implications based on current data and trends.
• Be organised, prompt in notifying situations, solve problems and prevent recurrence.
• Serve as liaison between internal and external stakeholders with objectives, limits, conformance and privacy in mind.
• Train and direct associates for action and conformance of norms and practices.
• Audit the sites for operational conformances, restrictions and norms.
• Conduct audits based on SOPs, analyse data and propose features focused on improving the seller experience.

Basic Qualifications

• Willingness to travel.
• Excellent communication skills (written and verbal).
• Experience with ERP, operations dashboards and tools.
• Previous experience in FMCG, warehousing, online retail or similar.
• Strong analytical and problem‑solving skills.
• Ability to multitask and manage multiple sites simultaneously with attention to detail.
• Valid UAE driving licence.

Preferred Qualifications

• Prior exposure to Warehouse Management System.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.