Logistics Supervisor - UAE National

Amazon Inc.; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Amazon is seeking an Operations Supervisor in Abu Dhabi to manage daily logistics duties and deputize for the Operations Manager when needed. You will supervise logistics assistants, coordinators, and delivery associates to meet KPIs and elevate safety at the delivery station.

You will monitor performance, coach staff, and coordinate with service providers to raise quality. You will interview candidates for associate roles and help train new associates, with shifts and overtime as required.

Qualifications

• Experience managing teams
• Experience with planning performance metrics and process improvement
• UAE national with family book

Responsibilities

• Support daily operational duties and deputize for the Operations Manager when needed
• Prioritize safety at the delivery station and supervise logistics staff
• Monitor performance of coordinators and delivery associates; coach as needed
• Coordinate with service providers to uphold quality expectations
• Interview candidates for associate roles and assist with onboarding
• Track workflows and report site performance metrics regularly
• Mentor new associates and resolve process-related issues

Skills

Team management

Performance metrics

Process improvement

Data analysis

Tools

AS400

Transportation Management Systems

EDI

Microsoft Outlook

Microsoft Excel

Job description

Your responsibilities:
First and foremost support the overall daily management of operational duties. This will mean deputizing for the Operations Manager as and when required: youll step in on their behalf where necessary.
You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
You will be monitoring the coordinator and associate performance and coaching them when needed partnering with supporting departments to improve logistics processes and operations communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.
You will be expected to interview candidates for associate roles.
You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore youll maintain a keen eye for detail ensuring that all administrative tasks are accurately and fully completed. Moreover you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking trending and reporting on site performance on a regular basis.
In addition to your day-to-day responsibilities you will also help with training and mentoring new Associates ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this youll follow-up on and resolve any process-related issues as and when required.
You are expected to be flexible to work in different shifts and to do overtime when needed.
Finally together with the Operations Manager you will sufficiently resource your function from a personal standpoint. Resourcing in this context means multiple things: call-outs for training needs absence and performance management coaching and continuous monitoring of department productivity and many more.

BASIC QUALIFICATIONS

• Experience managing teams
• Experience with planning performance metrics and process improvement

PREFERRED QUALIFICATIONS

• Experience in logistics
• Experience with data analysis

Experience managing teams
Experience with planning performance metrics and process improvement
UAE national with family book

Experience in logistics
Experience with data analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

Manager

Key Skills
Shipping & Receiving,Inventory Control,Data Entry,AS400,Transportation Management Systems,EDI,Microsoft Outlook,Warehouse Experience,Office Experience,Dispatching,Microsoft Excel,Logistics
Employment Type : Full-Time
Experience: years
Vacancy: 1