City General Manager - Commercial Performance

Talabat; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

talabat is seeking a strategic City General Manager - Commercial Performance in Dubai to own P&L and drive city-level growth, profitability, and marketplace leadership across Sales, Marketing, Logistics and corporate functions. This senior role demands an execution-focused leader with at least eight years in sales or commercial operations, and five years of team management.

You will shape the city’s commercial strategy, expand partnerships, optimize discount programs, and use AI tools and data

Qualifications

• Eight+ years in sales or commercial operations.
• At least five years of team-management experience.
• Proven P&L ownership and cross-functional leadership.
• Advanced English; Arabic would be an advantage.
• Experience with AI tools is preferred.

Responsibilities

• Develop the city commercial strategy and implementation roadmap.
• Deliver topline-growth and profitability targets.
• Own overall commercial performance across the local market.
• Lead strategic partnerships and vendor management.
• Coordinate priorities across Sales, Marketing, Logistics and corporate functions.
• Prepare regular city-level performance reports and reviews.
• Coach and develop team with meaningful ownership.
• Represent talabat at events and with stakeholders.

Skills

City-level management

Commercial strategy

P&L ownership

Topline growth

Vendor leadership

Cross-functional leadership

AI adoption

Sales coordination

Tools

Salesforce

Tableau

Job description

City General Manager - Commercial Performance Job Snapshot Role: City General Manager - Commercial Performance Location: Dubai, United Arab Emirates Industry: Internet Function: Business Unit Management Experience: Minimum 8 years Job Type: Full-time Position Overview The City General Manager - Commercial Performance position in Dubai, United Arab Emirates is a senior business-leadership opportunity within the Internet industry. talabat is hiring a strategic and execution-focused leader to drive city-level growth, profitability, commercial performance and sustained marketplace leadership.

Job Details Country: United Arab Emirates City: Dubai Industry: Internet Function: Business Unit Management Salary: 40000-60000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The City General Manager operates as the commercial owner of an important local market. The position will combine P and L accountability, strategic planning, vendor leadership and team development while coordinating priorities across Sales, Marketing, Logistics and corporate functions. Market evidence, artificial intelligence and automation will support faster decisions and stronger execution.

Key Responsibilities

• Develop the city 's commercial strategy and implementation roadmap.
• Deliver agreed topline-growth and profitability targets.
• Own overall commercial performance across the local market.
• Increase advertising revenue and improve campaign contribution.
• Manage discount programs against growth and efficiency objectives.
• Expand preferred-partnership initiatives with suitable vendors.
• Identify additional revenue opportunities within the marketplace.
• Lead strategic projects that improve business and operational performance.
• Monitor customer, vendor and competitor developments.
• Recognize emerging opportunities and commercial threats at an early stage.
• Develop offensive and defensive responses to changing market conditions.
• Prepare regular city-level performance reports.
• Lead business reviews with management and relevant stakeholders.
• Explain performance gaps, material risks and growth opportunities.
• Recommend initiatives supported by clear commercial evidence.
• Coordinate priorities across Sales, Marketing and Logistics.
• Maintain alignment with other functions contributing to city objectives.
• Build senior relationships with strategically important vendors.
• Lead high-impact commercial negotiations and joint business reviews.
• Establish ambitious but realistic team targets.
• Address execution challenges before they affect delivery.
• Recruit and retain capable commercial and operational talent.
• Coach employees and establish clear performance expectations.
• Develop team members through mentoring and meaningful ownership.
• Maintain an inclusive, accountable and results-oriented culture.
• Partner with Public Relations and Communications teams on external representation.
• Represent talabat during industry events and stakeholder engagements.
• Promote artificial-intelligence tools that improve productivity.
• Introduce automation to reduce manual work and simplify processes.
• Use data and technology to enhance commercial decision-making.
• Maintain high execution standards during ambiguity and shifting priorities.

Ideal Profile

Candidates should offer at least eight years of experience in sales or commercial operations within food delivery, e-commerce or platform businesses. A background combining commercial leadership with consulting or strategy would be advantageous. At least five years of team-management experience is required. Applicants must have demonstrated ownership of P and L results, performance systems and large cross-functional initiatives. Strong planning, analytical and problem-solving skills are essential, together with the confidence to challenge assumptions and influence senior stakeholders. Advanced English proficiency is required, while Arabic would be an advantage. Candidates should understand food-industry economics and local market dynamics and be comfortable using artificial intelligence, Salesforce and Tableau.

Skills Set

City-level business management Commercial strategy P and L ownership Topline growth Profitability management Advertising revenue Discount-campaign management Preferred partnerships Strategic vendor management Commercial negotiation Market intelligence Competitor analysis Business performance reviews Cross-functional leadership Sales coordination Marketing coordination Logistics coordination Team recruitment Performance coaching Leadership development Artificial-intelligence adoption Process automation Salesforce Tableau Data storytelling

Why Join Us

This appointment offers broad authority over the commercial direction and performance of a major city market. It provides the opportunity to shape growth strategy, lead influential partnerships and develop high-performing teams within one of the region 's best-known digital delivery businesses.

About the Company

talabat is a leading online delivery platform and part of Delivery Hero, a global local-delivery group. Through technology, logistics and local partnerships, talabat connects customers across the Middle East and North Africa with restaurants, grocery stores and other everyday services.