Chinese Luxury Market Sales Lead

Park Hyatt; Dubai; Presencial; AED 250 000 - 450 000; Tempo integral

Resumo da oferta

Park Hyatt Dubai seeks a skilled sales professional to develop and manage business from key markets in China, driving room nights, group business, revenue, and market share for a luxury hotel.

You will lead account development, secure new business, and build strong relationships with Chinese tour operators, travel agencies, and corporate clients to support the property's commercial objectives.

Qualificações

• Bachelor’s degree or diploma in Hospitality Management, Sales, Marketing, or a related discipline.
• 2–3 years hospitality sales experience, including responsibility for the Chinese market, preferably within a luxury hotel or resort.
• Established relationships with Chinese tour operators, travel agencies, luxury travel advisors, wholesalers, corporate accounts, and other key partners.
• Fluency in Mandarin and English is required; knowledge of Cantonese or another Chinese language is an advantage.

Responsabilidades

• Develop and execute a structured sales plan for the Chinese market in collaboration with the Director of Sales, aligned with revenue targets and business priorities.
• Achieve assigned targets for room nights, revenue, new active accounts, group business, and other key sales performance indicators.
• Manage and strengthen relationships with tour operators, travel agencies, luxury travel advisors, corporate clients, wholesalers, and other key partners across China.
• Identify and acquire high-potential accounts through targeted sales calls, client meetings, market research, networking, and strategic prospecting.
• Systematically manage prioritized accounts within the assigned territory and provide updates on opportunities, account performance, and market developments.
• Prepare effective account development plans and sales strategies to increase production, market share, and long-term revenue potential.
• Maintain strong market exposure through direct sales solicitation, telephone contact, written communication, presentations, and regular client engagement.
• Negotiate rates, contracts, packages, and commercial terms based on account potential, market conditions, profitability, and sound commercial judgement.
• Conduct sales trips, client presentations, product training sessions, site inspections, familiarization visits, and networking activities within assigned markets.
• Represent the property at relevant trade shows, roadshows, exhibitions, workshops, and industry events to generate business and strengthen brand awareness.
• Maintain accurate records of account profiles, sales agreements, quotations, contracts, client interactions, and business opportunities within the relevant sales systems.
• Review tentative bookings, room blocks, group requirements, and sales files regularly to ensure all business is accurately tracked and followed through to confirmation.
• Monitor Chinese travel trends, booking patterns, seasonality, air connectivity, competitor activity, and customer preferences to identify new business opportunities.
• Collaborate with Revenue Management and relevant departments to evaluate pricing, inventory availability, account performance, and overall contribution to operating results.
• Ensure all sales contracts, credit arrangements, collections, forecasts, and supporting documentation comply with established policies, procedures, and luxury brand standards.

Conhecimentos

Mandarin

English

Commercial awareness

Relationship building

Formação académica

Bachelor's degree in Hospitality Management, Sales, Marketing, or related

Ferramentas

Opera PMS

Envision

CRM platforms

Descrição da oferta de emprego

Park Hyatt Dubai seeks a skilled sales professional to develop and manage business from key markets in China, driving room nights, group business, revenue, and market share for a luxury hotel.

You will lead account development, secure new business, and build strong relationships with Chinese tour operators, travel agencies, and corporate clients to support the property's commercial objectives.