Chief of Staff

CNS Middle East; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

A leading technology firm in Dubai seeks a Chief of Staff to support the General Manager and Leadership Team. The ideal candidate will oversee strategic initiatives, manage operational efficiency, and enhance cross-department communication. A minimum of 5 years in senior management with strong analytical and leadership skills is required. This role presents an opportunity to drive key initiatives and support business growth.

Qualifications

• 5+ years in a senior management role with executive-level stakeholders.
• Proactive and dynamic individual for collaboration and driving initiatives.

Responsibilities

• Collaborate with GM to drive strategic initiatives.
• Lead high-priority initiatives and ensure timely execution.
• Improve communication across departments for collaboration.

Skills

Strong analytical skills

Excellent communication

Leadership capabilities

Interpersonal skills

Education

Bachelor in Business Administration, Management, IT or related field

Master’s in Business Administration, Management, IT or related field

Job description

Company Description

CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets. A shift into leveraging our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.

Job Description

A Chief of Staff will be a key strategic partner to the CNS General Manager and Leadership Team. The essential functions will be to oversee and implement strategic initiatives, manage operational efficiency and workflow. The primary duties include implementing and facilitating communication between departments and ensuring delivery of initiatives as per set timelines. The responsibility will also include driving operational efficiency and effectiveness through process improvement and development initiatives.

Responsibilities

• Strategic Partner to the GM: Collaborate closely with the GM and senior leadership to drive the execution of strategic initiatives, ensuring they align with the overall business objectives.
• Project Management: Lead high-priority initiatives and special projects, providing oversight to ensure timely execution and successful delivery.
• Cross-Departmental Coordination: Improve communication across departments, ensuring seamless collaboration between teams and facilitating cross-functional initiatives.
• Performance Monitoring: Track and analyze organizational performance metrics, identifying areas for operational improvement, and providing insights for decision-making.
• Vendor and Partnership Management: Enhance relationships with key technology vendors and partners to drive innovation and new business opportunities, ensuring that partnerships support CNS's market growth.
• Customer Engagement: Work with internal teams to maintain and strengthen strategic relationships with key customers, ensuring high levels of client satisfaction and retention.
• Change Management: Support and manage the adoption of new systems, technologies, and processes within the organization to streamline operations and drive transformation initiatives.
• Business Reporting and Strategy: Oversee the creation of business performance reports and ensure that business units align with the company's long-term goals and financial targets.
• Implementation of Group Initiatives: Work closely with leadership to ensure that all group-wide initiatives are effectively communicated and implemented across CNS’s business units.
• Leadership Team Support: Prepare agendas and materials for leadership meetings, ensuring effective follow-up and execution on strategic priorities.

Qualifications

• Minimum: Bachelor in Business Administration, Management, IT or a related field
• Desired: Master’s in Business Administration, Management, IT or a related field

Additional Information

Experience

• Proven experience of 5+ years in a senior management role working with executive-level stakeholders and having a successful track record in strategic planning and project management.
• Proactive and dynamic individual who can collaborate effectively with senior executives to drive business initiatives forward.

Skills & Abilities

• Strong analytical skills and the ability to interpret financial and operational data
• Demonstrated leadership capabilities, including the ability to collaborate with cross-functional teams and drive change.
• Excellent communication, presentation and interpersonal skills, with the ability to influence and collaborate across all levels of the organization
• High level of discretion and confidentiality, with a commitment to maintaining ethical standards.
• Good knowledge of Business and Operating model with a background of P&L.

Compliance with policies and procedures based on the ISO standards adopted by CNS.