Chief AI & Digital Transformation Lead

AstraZeneca plc; Dubai; On-site; AED 600,000 - 1,000,000; Full time

Job summary

AstraZeneca seeks a senior leader to head AI and Digital Excellence, aligning market strategy with global programs to accelerate Ambition 2030. You will collaborate with IT, commercial, medical, and enterprise teams to translate priorities into market impact across Customer Engagement, Business Excellence and Data & Analytics.

The role requires leadership across functions, strong communication, and a track record delivering AI-driven commercial improvements within healthcare.

Qualifications

• Significant experience in pharmaceutical, biotech, or healthcare commercial roles.
• Highly developed communication and influencing abilities across organisational teams and levels in a matrixed environment.
• Experience in Data, Insight and Analytics (including forecasting, performance analytics and data visualisation), and familiarity with digital health / EMR-enabled deployment.

Responsibilities

• AI-enabled go-to-market design: define and evolve the market's AI and data-enabled customer engagement strategy across channels, embedding personalisation across channels and field models.
• Campaign operations & enterprise platforms: adopt and scale enterprise customer-engagement solutions in-market for omnichannel orchestration and next-best-action.
• Data foundation and analytics: partner with IT to build an AI-ready data foundation, champion real-world, CRM and engagement data, and drive data-driven decision making.

Job description

AstraZeneca seeks a senior leader to head AI and Digital Excellence, aligning market strategy with global programs to accelerate Ambition 2030. You will collaborate with IT, commercial, medical, and enterprise teams to translate priorities into market impact across Customer Engagement, Business Excellence and Data & Analytics.

The role requires leadership across functions, strong communication, and a track record delivering AI-driven commercial improvements within healthcare.