Senior AI & Digital Excellence Leader

Astrazeneca Pharma India Ltd.; Dubai; On-site; AED 700,000 - 1,000,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

AstraZeneca is seeking a Head of AI and Digital Excellence in the UAE to lead market strategy and maximise the potential of AI and digital to accelerate in-market delivery of Ambition 2030. The role aligns with the International AI and Digital team and works with IT to translate global priorities into market impact.

In this cross-functional leadership role spanning Customer Engagement, Business Excellence and Data & Analytics, you will drive omnichannel engagement, AI-enabled operations, and

Qualifications

• Significant experience in pharmaceutical, biotech, or healthcare commercial roles.
• Strong communication and influencing abilities across matrixed teams.
• Ability to express sophisticated ideas clearly to internal and external partners.
• Experience with data, insights and analytics, and familiarity with digital health deployment.
• Demonstrated leadership in digital, commercial excellence, or transformation functions.
• Track record delivering measurable business impact through omnichannel, digital, or data-driven initiatives.
• Strong analytical capability and comfort working with data to generate insights.

Responsibilities

• Lead market strategy to maximise AI and digital enablement in customer engagement.
• Drive omnichannel go-to-market design and personalised engagement.
• Oversee commercial operations including segmentation, targeting, incentive design and CRM operations.
• Partner with IT and regional teams to translate priorities into market impact.
• Define and execute data-driven decision making with dashboards and analytics.
• Identify AI use cases and scale automation across the market.
• Lead process transformation to increase efficiency and unlock capacity.

Skills

Pharma leadership

Digital Transformation

AI & Analytics

Omnichannel Marketing

Cross-functional Leadership

Data Visualization

Stakeholder Engagement

Job description

AstraZeneca is seeking a Head of AI and Digital Excellence in the UAE to lead market strategy and maximise the potential of AI and digital to accelerate in-market delivery of Ambition 2030. The role aligns with the International AI and Digital team and works with IT to translate global priorities into market impact.

In this cross-functional leadership role spanning Customer Engagement, Business Excellence and Data & Analytics, you will drive omnichannel engagement, AI-enabled operations, and