Chat operator

Work corp; Ajman; On-site; AED 33,000 - 56,000; Full time

Job summary

A customer service company in Ajman, UAE is seeking a highly skilled Chat Operator. The role involves engaging with customers through online chat to provide exceptional service. Ideal candidates are Indian nationals fluent in English, with proven experience in a similar position. This full-time role requires a valid UAE visa and cannot provide accommodation.

Qualifications

• Must be an Indian national currently living in Ajman, UAE.
• Proven experience as a Chat Operator or similar role.
• Must have own valid visa/work permit in the UAE.
• Excellent communication and multitasking abilities.
• Must work full-time without accommodation; valid UAE visa/work permit.

Responsibilities

• Engage with customers through online chat platforms in a professional manner.
• Provide accurate information and assistance to customers regarding products or services.
• Respond promptly to customer inquiries and resolve any issues or complaints.
• Maintain a positive attitude and deliver excellent customer service.
• Record customer interactions and assist team in timely resolution.

Skills

Fluent in English

Excellent communication skills

Multitasking ability

Strong problem-solving skills

Job description

Chat Operator (Indian)

We are looking for a highly skilled and experienced Chat Operator to join our team in Ajman, UAE. As a Chat Operator, you will be responsible for engaging with customers through online chat platforms and providing exceptional customer service. This is a full-time position, and we are specifically looking for Indian candidates who are fluent in English.

Key Responsibilities:
- Engage with customers through online chat platforms in a professional and friendly manner
- Provide accurate information and assistance to customers regarding products or services
- Respond promptly to customer inquiries and resolve any issues or complaints
- Maintain a positive attitude and provide excellent customer service at all times
- Keep records of customer interactions and transactions
- Work closely with other team members to ensure timely resolution of customer inquiries or concerns

Requirements:
- Must be an Indian national currently living in Ajman, UAE
- Fluent in English (both written and verbal)
- Proven experience as a Chat Operator or similar role
- Excellent communication skills and ability to multitask efficiently
- Strong problem-solving skills and ability to remain calm under pressure
- Must be able to work full-time without accommodation provided by the company
- Must have own valid visa/work permit in the UAE

If you are passionate about providing exceptional customer service and have the required experience, we would love to hear from you! Please apply with your updated CV.

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