Chat Operator (English Speaking)

Flyper; Dibba Al Fujairah; On-site; AED 33,000 - 56,000; Full time

Benefits offered by this job

Accommodation provided

Competitive salary with performance IN

Growth opportunities

Job summary

Flyper is seeking a fluent English-speaking Chat Operator for our Dibba-El-Fujairah, UAE team. You will engage with customers through online chat, providing professional support and solutions. The role emphasizes fast response, helpful communication, and customer satisfaction.

Ideal candidates are proficient in English, with strong communication skills and the ability to multitask across multiple chats. Accommodation is provided by the company in Dibba-El-Fujairah.

Qualifications

• Fluent in English, written and spoken.
• Strong communication skills, both written and verbal.
• Experience in customer service is an advantage.
• Ability to multitask across multiple chats.

Responsibilities

• Respond to customer inquiries via online chat.
• Build and maintain professional customer relationships.
• Use product knowledge to address concerns or questions.
• Escalate complex issues to the appropriate department.
• Meet or exceed targets for response time, satisfaction, and sales conversion.

Skills

Fluent English

Excellent communication

Multitasking

Problem solving

Customer service experience

Job description

Chat operator vacancy in Dibba-El-Fujairah UAE

Chat Operator (English Speaking)

We are currently seeking highly motivated and fluent English speaking individuals to join our team as Chat Operators in Dibba-El-Fujairah, UAE. As a Chat Operator, you will be responsible for engaging with customers through online chat platforms and providing excellent customer service. This role is specifically suited for Pakistani or Malayalee individuals who are proficient in English.

Responsibilities

• Respond to customer inquiries and provide assistance through online chat platforms
• Build and maintain strong customer relationships by providing professional and friendly communication
• Utilize product knowledge to address any concerns or questions from customers
• Escalate any complex issues to the appropriate department for resolution
• Meet or exceed performance targets for response time, customer satisfaction, and sales conversion

Requirements

• Fluency in English (written and spoken)
• Excellent communication skills, both written and verbal
• Previous experience in customer service would be an advantage
• Ability to multitask and handle multiple chat conversations simultaneously
• Strong problem-solving skills and ability to think quickly on your feet

Benefits

• Competitive salary package with additional incentives based on performance
• Accommodation provided by the company in Dibba-El-Fujairah
• Opportunity for growth within the company

If you are looking for an exciting opportunity to utilize your English speaking skills while providing exceptional customer service, then this is the job for you! Don't miss out on this chance to join our dynamic team in Dibba-El-Fujairah, UAE.