Chat Operator (Part-Time)

Avanta Works; Dibba Al Fujairah; On-site; AED 55,000 - 83,000; Part time

Job summary

Avanta Works is seeking a friendly Chat Operator for a part-time role in Dibba-El-Fujairah, UAE. You will deliver customer service through online chat platforms and help keep conversations efficient and positive.

Fluency in English is required; multilingual abilities are a plus. Prior chat support or customer service experience is preferred, and biometric passport is needed for onboarding.

Qualifications

• Fluent in English is required.
• Experience in customer service or chat support is preferred.
• Must have biometric passport.
• Preference for female candidates.
• Candidate should be comfortable using computers and online chat platforms.

Responsibilities

• Respond to customer inquiries and concerns through online chat platforms.
• Provide friendly and efficient customer service, ensuring customer satisfaction.
• Multitask between multiple chat conversations simultaneously.
• Keep accurate records of all interactions with customers.
• Escalate any issues or complaints to the appropriate department.
• Adhere to company policies and procedures at all times.

Skills

Fluent English

Strong communication skills

Multitasking

Job description

Chat operator vacancy in Dibba-El-Fujairah UAE

Chat Operator (Part-Time)

Profession: Customer Service

City: Dibba-El-Fujairah

Country: UAE

We are seeking friendly and outgoing Chat Operators to join our growing team in Dibba-El-Fujairah, UAE. As a Chat Operator, you will be responsible for providing exceptional customer service through online chat platforms. This is a part-time position that is ideal for individuals looking for flexible hours.

Requirements

• Must be fluent in English (knowledge of other languages such as Malayalam is a plus)
• Previous experience in customer service or chat support preferred
• Must have a biometric passport
• Strong communication skills and ability to multitask
• Must be comfortable working with computers and online chat platforms
• Preference for female candidates

Responsibilities

• Responding to customer inquiries and concerns through online chat platforms
• Providing friendly and efficient customer service, ensuring customer satisfaction
• Multitasking between multiple chat conversations simultaneously
• Keeping accurate records of all interactions with customers
• Escalating any issues or complaints to the appropriate department
• Adhering to company policies and procedures at all times

If you are a fluent English speaker with excellent communication skills and have experience in customer service, we encourage you to apply for this exciting opportunity. We welcome candidates from all nationalities, but preference will be given to Indian nationals. This is a great opportunity for those looking for part-time work in an exciting and dynamic environment.