The role of the Charter Broker
As an Aircraft Charter Broker you will play a key role in managing client relationships negotiating charter deals and arranging aircraft charter services to meet the specific needs of our clients You will work closely with our global network of operators airlines and suppliers to ensure smooth and efficient bookings exceptional service delivery and continuous client satisfaction This role requires someone who thrives in a results-driven environment where personal motivation and development are key to success
Key Responsibilities
- Client Relationship Management: Build and maintain strong relationships with new and existing clients ensuring their aircraft charter needs are met with professionalism and attention to detail
- Charter Booking and Coordination: Identify client requirements provide detailed aircraft options and negotiate competitive pricing with operators Coordinate all aspects of charter bookings including flight schedules catering ground transportation and other concierge services May be required to work additional or sometimes unsocial hours to ensure flight operations work smoothly and provide 24 hour duty roster cover on rotation
- Sales and Business Development: Actively pursue new business opportunities generate leads and grow our client base through direct sales efforts referrals and networking
- Documentation and Compliance: Prepare and review all necessary contracts flight permits and other regulatory documentation ensuring compliance with aviation regulations and client requirements
- Problem-Solving: Handle any unexpected challenges or changes providing timely and efficient solutions to ensure client satisfaction
- Market Research: Stay up to date with trends in the private aviation market identify new opportunities and ensure we are offering the best options for our clients
Why join Della World Charter
Be part of a successful growing company with a reputation for excellence in the aviation industry
- Competitive salary with performance-based incentives
- Work in a dynamic fast-paced environment with the opportunity for overseas travel
Qualifications and Experience
- Prior experience in the aviation industry is highly desirable.
- 2-3 years experience in a customer-facing sales role.
- Excellent English language skills (written and spoken), other languages are an advantage.
- Graduate (Bachelor s degree or higher)
- Proven sales expertise with a focus on integrity and client needs.
- Performance-based recognition, awards, or promotions
- Demonstrated sales achievements (e.g. exceeded targets, closed high-value deals)
- Proven ability to generate new business / leads
- Experience negotiating and closing B2B or B2C deals
- Performance-based recognition, awards, or promotions