Charter Manager

The Recruitment Company; Dubai; On-site; AED 300,000 - 720,000; Full time

Job summary

The Recruitment Company in Dubai seeks a Charter Manager to drive charter flight sales and maximize revenue by building strong client and supplier relationships. The role requires a commercially driven aviation professional with a proven charter track record and an established global network.

You will lead negotiations, advise on aircraft types and routes, and coordinate with operators to ensure seamless charter execution and exceptional service quality.

Qualifications

• Minimum 5-7 years of experience in aircraft charter sales or related aviation sector.
• Proven track record of achieving and exceeding sales targets.
• Deep knowledge of aircraft types, charter operations, and global aviation markets.

Responsibilities

• Identify and develop new business opportunities across private, group, cargo, and corporate charter markets.
• Leverage existing industry contacts to generate leads, secure repeat business, and expand market presence.
• Develop tailored proposals and quotations, ensuring competitive and profitable pricing strategies.
• Serve as the primary contact for VIP clients, brokers, corporates, and government entities.
• Deliver exceptional customer service to ensure long-term partnerships and client satisfaction.
• Coordinate with operations and compliance teams to ensure seamless charter execution.
• Monitor charter performance to ensure safety, efficiency, and service quality standards.

Skills

Negotiation

Client relationship management

Sales strategy

Aviation industry knowledge

Market development

Job description

The Charter Manager will be responsible for driving charter flight sales, building strong client and supplier relationships, and maximizing revenue opportunities. The role requires a commercially driven aviation professional with proven aircraft charter experience, excellent negotiation skills, and an established network of industry contacts both locally and globally.

Key Responsibilities

Business Development & Sales

• Identify and develop new business opportunities across private, group, cargo, and corporate charter markets.
• Leverage existing industry contacts to generate leads, secure repeat business, and expand market presence.
• Develop tailored proposals and quotations, ensuring competitive and profitable pricing strategies.

Client Relationship Management

• Serve as the primary point of contact for VIP clients, brokers, corporates, and government entities.
• Deliver exceptional customer service to ensure long-term partnerships and client satisfaction.
• Provide expert advice on aircraft types, operational capabilities, and route planning.
• Build and maintain strong relationships with aircraft operators and service providers.
• Negotiate competitive rates and terms with suppliers to maximize profitability and service quality.
• Stay informed on fleet availability, market developments, and competitor activity.

Operational Oversight

• Coordinate with operations and compliance teams to ensure seamless charter execution.
• Work with ground handlers, FBOs, catering providers, and crew to meet client requirements.
• Monitor charter performance to ensure safety, efficiency, and service quality standards are met.
• Maintain accurate records of charter activity, client interactions, and financial performance.
• Prepare sales forecasts, performance reports, and market intelligence updates.
• Support the development of long-term charter strategy, including new market entry and service offerings.

Key Requirements

• Minimum 5-7 years of experience in aircraft charter sales or related aviation sector.
• Proven track record of achieving and exceeding sales targets.
• Strong network of industry contacts with operators, brokers, and clients.
• Excellent negotiation, communication, and relationship-building skills.
• Deep knowledge of aircraft types, charter operations, and global aviation markets.
• Ability to work under pressure in a fast-paced, client-driven environment.
• Fluency in English; other languages an advantage.
• Flexibility to travel internationally as required.