Channel Manager (UAE-based)

Segura; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Segura is seeking a Channel Manager based in the UAE to build and scale our partner ecosystem across the region. This is a channel-focused role aimed at driving indirect revenue through distributors, resellers, and strategic alliances, while navigating MENA dynamics.

You will recruit and onboard partners, develop joint business plans, and manage partner performance with scorecards and QBRs. The role requires strong cross-cultural communication and GCC experience.

Qualifications

• Experience designing and executing regional partner strategies.
• Experience in SaaS, cybersecurity, or IAM.
• Fluent in English; Arabic is highly preferred.
• Strong relationship-building and cross-cultural communication skills.
• Proven track record of achieving channel revenue targets.
• Experience working with distributors in GCC markets.

Responsibilities

• Build and execute a regional channel strategy aligned with revenue targets.
• Recruit, onboard, and enable new partners.
• Drive partner-sourced revenue.
• Develop joint business plans with key partners.
• Manage partner performance through scorecards and QBRs.
• Support deal registration, pipeline development, and forecasting.
• Execute co-marketing initiatives with partners.
• Ensure compliance with regional regulations and market dynamics.
• Act as an escalation point for partner conflicts and commercial issues.

Skills

Channel sales

Partner management

Indirect sales

Regional partner strategy

Relationship building

Cross-cultural communication

Negotiation

Stakeholder management

Job description

Segura is building a strong partner‑led growth engine in the Middle East and North Africa and is looking for a Channel Manager based in UAE to build and scale our partner ecosystem in the region.

This is a channel‑focused role (not direct sales), critical to driving indirect revenue through distributors, resellers, and strategic alliances, while navigating the unique cultural and commercial dynamics of the MENA region.

Key Responsibilities

• Build and execute a regional channel strategy aligned with revenue targets
• Recruit, onboard, and enable new partners
• Drive partner‑sourced revenue
• Develop joint business plans with key partners
• Manage partner performance through scorecards and QBRs
• Support deal registration, pipeline development, and forecasting
• Execute co‑marketing initiatives with partners
• Ensure compliance with regional regulations and market dynamics
• Act as an escalation point for partner conflicts and commercial issues

Required Qualifications & Skills

• 5–8 years of experience in channel sales, partner management, or indirect sales roles
• 3–5 years of hands‑on experience designing and executing regional partner strategies
• Experience in SaaS, cybersecurity, or IAM
• Strong relationship‑building and cross‑cultural communication skills
• Proven track record of achieving channel revenue targets
• Experience working with distributors in GCC markets
• Fluent in English; Arabic is highly preferred
• Strong negotiation, stakeholder management, and problem‑solving skills

Preferred / Desirable

• Certifications in sales or channel methodologies
• Experience in high‑growth or scale‑up environments

KPIs / Metrics

• Partner‑sourced revenue
• New active partners
• Partner pipeline
• Deal registration rate
• Partner activation and retention rates
• Forecast accuracy

Compensation & Transparency

Segura follows a transparent compensation approach. Compensation details (including base, variable, and benefits) will be shared early in the hiring process, during the initial interview.

Working Conditions & Additional Info

• Based in UAE
• 30–50% travel across the region
• Contractor engagement