Catering & Events Manager

Rotana Hotels; Ras Al Khaimah; On-site; AED 90,000 - 150,000; Full time

Job summary

Rotana Hotels is seeking a passionate Catering & Events Manager to lead daily sales efforts for the Catering and Events department at our Ras Al Khaimah property. You will direct sales activities, train teams, and maintain systems to hit hotel targets while delivering outstanding guest experiences.

You will cultivate leads, negotiate with clients, coordinate with Rotana Sales Offices, and ensure accurate contracting and revenue planning. A proactive, detail‑oriented approach is essential.

Responsibilities

• Monitor event production and adjust activities to achieve planned goals.
• Plan, establish goals, and administer Events Office function to deliver qualified leads.
• Develop active communication and close rapport with Rotana Sales Offices and other sources of sales / Events information & support
• Maintain timely and responsive communication with all accounts and prospects
• Handle all incoming group & banquet leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
• Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
• Yield all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered - especially in an area set up
• Ensure that Sales and Catering PMS is well managed, maintained and updated as per company policy & standards
• Ensure all Group’s & Events are handled as per the policy and company standards
• Determine the discount rates & percentages, along with the Rev Res Managers and communicate negotiation currencies with all sales divisions

Job description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Catering & Events Manager you are responsible to oversee day to day sales efforts of Catering and Events department with specific responsibilities for directing sales, training and maintaining systems in view of achieving the departmental and hotel targets, whereby your role will include key responsibilities such as:

• Monitor Event production and adjust activities, to achieve planned goals
• Plan, establish goals, and administer Events Office function to deliver qualified leads
• Develop active communication and close rapport with Rotana Sales Offices and other sources of sales / Events information & support
• Maintain timely and responsive communication with all accounts and prospects
• Handle all incoming group & banquet leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
• Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
• Yield all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered - especially in an area set up
• Ensure that Sales and Catering PMS is well managed, maintained and updated as per company policy & standards
• Ensure all Group’s & Events are handled as per the policy and company standards
• Determine the discount rates & percentages, along with the Rev Res Managers and communicate negotiation currencies with all sales divisions