Catering & Events Manager

Khalidiya Palace Rayhaan; Ras Al Khaimah; On-site; AED 180,000 - 280,000; Full time

Job summary

Khalidiya Palace Rayhaan in Ras al-Khaimah seeks a Catering & Events Manager to lead day-to-day sales for Catering and Events, directing sales, training, and systems to meet hotel targets. You will drive event production, administer the Events Office, and maintain strong relationships with Sales Offices and clients.

The role requires a bachelor’s degree in sales, strong communication, and a commercial mindset with attention to detail and a proven ability to close deals and maximize room revenue

Qualifications

• Bachelor degree in sales and computer literate with effective written and verbal communication.
• Strong commercial orientation with attention to detail and accuracy.

Responsibilities

• Monitor event production and adjust activities to achieve goals.
• Plan and administer Events Office to deliver qualified leads.
• Develop communication with Rotana Sales Offices and other sales sources.
• Maintain timely communication with accounts and prospects.
• Handle group and banquet leads, including negotiation and contracting.

Skills

Sales orientation

Communication

Negotiation

CRM systems

Customer focus

Planning

Team building

Adaptability

Drive for results

Operations management

Education

Bachelor's degree in sales

Tools

PMS (Event management)

MS Office

Job description

Job Description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Catering & Events Manager you are responsible to oversee day to day sales efforts of Catering and Events department with specific responsibilities for directing sales, training and maintaining systems in view of achieving the departmental and hotel targets, whereby your role will include key responsibilities such as:

• . Monitor Event production and adjust activities, to achieve planned goals
• . Plan, establish goals, and administer Events Office function to deliver qualified leads
• . Develop active communication and close rapport with Rotana Sales Offices and other sources of sales / Events information & support
• . Maintain timely and responsive communication with all accounts and prospects
• . Handle all incoming group & banquet leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
• . Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
• . Yield all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered - especially in an area set up
• . Ensure that Sales and Catering PMS is well managed, maintained and updated as per company policy & standards
• . Ensure all Group's & Events are handled as per the policy and company standards
• . Determine the discount rates & percentages, along with the Rev Res Managers and communicate negotiation currencies with all sales divisions

Skills

Education, Qualifications & Experiences

You should be holding a bachelor degree in sales and be computer literate with effective and outstanding communication skills, both verbal and written.

Knowledge & Competencies

The ideal candidate will be dynamic and a finisher with an eye for detail and the ability to drive through solutions. You are having a strong commercial orientation with broad business understanding and skills, equipped with a sharp intellect in order to focus on key issues with an attention to details and accuracy of information while possessing following additional competencies:

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations