Category Marketing Manager: Storefront & CX Growth

Amazon Inc.; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Amazon Middle East and North Africa FZ-LLC is seeking a Marketing Manager to own storefront marketing and in-store customer experience end-to-end, driving outbound communications and out-of-home (OOH) campaigns. This role is accountable for engaging customers, increasing conversion, and boosting frequency across digital and physical touchpoints.

You will collaborate with Product, UX, Tech and Analytics to deliver scalable, high-impact initiatives, maintain brand voice, and measure success with

Qualifications

• 4+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
• Experience producing marketing promotional material for Owned & Operated channels

Responsibilities

• Own storefront and in-store marketing surfaces strategy.
• Define and execute campaigns to improve discovery, conversion, and repeat usage.
• Partner with Product, UX, Tech and Analytics to deliver scalable, high-impact solutions.
• Define messaging frameworks, cadence, and targeting to drive engagement without fatigue.
• Plan and execute OOH campaigns to drive brand awareness and local relevance.
• Lead creative concepting and asset reviews to meet clarity and brand standards.
• Define success metrics and communicate results to senior stakeholders.

Skills

Marketing experience

Data-driven

Cross-functional collaboration

Brand identity & voice

Campaign management

Communication

Tools

Excel

Tableau

Job description

Amazon Middle East and North Africa FZ-LLC is seeking a Marketing Manager to own storefront marketing and in-store customer experience end-to-end, driving outbound communications and out-of-home (OOH) campaigns. This role is accountable for engaging customers, increasing conversion, and boosting frequency across digital and physical touchpoints.

You will collaborate with Product, UX, Tech and Analytics to deliver scalable, high-impact initiatives, maintain brand voice, and measure success with