Car Rental Specialist – Customer Experience & Sales

مجموعة الطاير; Dubai; Sur place; AED 45 000 - 89 000; Plein temps

Résumé du poste

مجموعة الطاير is seeking a Rental Sales Executive for our Dubai location to assist walk-in and phone inquiries, book cars, and communicate rental charges and availability. You will draft rental agreements and arrange timely car delivery in prime condition.

Responsibilities include vehicle inspections on return, processing payments, and maintaining compliance with guidelines. You will also manage overdue agreements, supervise drivers, and ensure smooth daily operations at the counter.

Qualifications

• High School diploma or equivalent.
• 1–3 years of rental sales experience in GCC market.

Responsabilités

• Receive enquiries from walk-in customers or telephone, take bookings, and provide information on availability and rental charges.
• Ensure operational guidelines are met while servicing customers.
• Prepare rental agreements and arrange car delivery in good condition.
• Ensure returned vehicles are checked for damages, mileage, etc., and process payments.
• Check for overdue agreements daily and collect payments from clients monthly.
• Inspect vehicle hygiene and quality before delivery to clients.
• Coordinate with location drivers and update the police system as needed.
• Handle disputed payments and traffic fines; liaise with customers for timely recovery.
• Maintain cleanliness and professional image at the counter and office area.
• Forward daily rental documents to the main office.

Connaissances

Customer service

Booking management

Cash handling

Formation

High School

Description du poste

مجموعة الطاير is seeking a Rental Sales Executive for our Dubai location to assist walk-in and phone inquiries, book cars, and communicate rental charges and availability. You will draft rental agreements and arrange timely car delivery in prime condition.

Responsibilities include vehicle inspections on return, processing payments, and maintaining compliance with guidelines. You will also manage overdue agreements, supervise drivers, and ensure smooth daily operations at the counter.