English Call Center Agent — Growth & Training

Flyper; Ajman; On-site; AED 33,000 - 58,000; Full time

Job summary

Flyper in Ajman, UAE is hiring a Call Center Operator (English Speaking) to handle inbound and outbound calls, provide accurate information about products and services, and deliver excellent customer service to our clients in a dynamic, fast-paced setting. We offer a competitive salary package, ongoing training, career growth opportunities, and a supportive work environment.

Please note that accommodation is not provided.

Qualifications

• Fluent English is required for written and spoken communication.
• Experience in call center or customer service is beneficial but not mandatory.

Responsibilities

• Answer incoming calls in a professional and courteous manner.
• Respond to customer inquiries and provide accurate information about products and services.
• Maintain professionalism on all calls to ensure customer satisfaction.
• Handle complaints or issues with patience and empathy, escalating when necessary.
• Make outbound calls to potential clients for sales and marketing purposes.
• Update customer database with information obtained during calls.
• Meet daily call quotas and targets set by the company.

Skills

Fluent English

Excellent communication

Customer service

Computer skills

Job description

Flyper in Ajman, UAE is hiring a Call Center Operator (English Speaking) to handle inbound and outbound calls, provide accurate information about products and services, and deliver excellent customer service to our clients in a dynamic, fast-paced setting. We offer a competitive salary package, ongoing training, career growth opportunities, and a supportive work environment.

Please note that accommodation is not provided.