Cafe Manager: Events & Guest Experience Lead

NADIA Recruitment & Management Consultants; Abu Dhabi; Presencial; AED 180.000 - 240.000; Jornada completa

Descripción de la vacante

NADIA Recruitment & Management Consultants in the UAE is seeking an experienced Cafe Manager to oversee daily cafe operations and company events, ensuring excellent guest service, strong sales performance, cost control, food safety, and compliance with company standards.

The role demands leadership to train and supervise staff, manage events, and maintain regulatory compliance while optimizing profitability and guest experience.

Formación

• 3–5 years of relevant F&B or hospitality experience, incl. at least 2 years in supervisory or managerial role.
• Café operations experience strongly preferred.
• Strong leadership, communication, problem-solving, and customer service skills.
• Good knowledge of sales, cost control, inventory, cash handling, and food safety.
• UAE/GCC experience preferred; event management experience is an advantage.
• Flexibility to work weekends, public holidays, and varied shifts.

Responsabilidades

• Manage daily café operations, service quality, and guest satisfaction.
• Lead, train, schedule, and supervise the team.
• Achieve sales and profitability targets while controlling labor costs, inventory, and wastage.
• Monitor cash handling, POS transactions, stock management, and operational reports.
• Ensure strict hygiene, grooming, food safety, and health and safety compliance.
• Handle customer complaints and resolve operational issues promptly.
• Plan and manage company events, catering, pop-ups, and off-site operations.
• Maintain company assets, records, and regulatory compliance.

Conocimientos

Leadership

Communication

Customer service

Sales

Cost control

Event management

Herramientas

POS system

Inventory management

Descripción del empleo

NADIA Recruitment & Management Consultants in the UAE is seeking an experienced Cafe Manager to oversee daily cafe operations and company events, ensuring excellent guest service, strong sales performance, cost control, food safety, and compliance with company standards.

The role demands leadership to train and supervise staff, manage events, and maintain regulatory compliance while optimizing profitability and guest experience.