Restaurant Operations Manager & Guest Experience

JobLeader; Abu Dhabi; On-site; AED 15,000 - 21,000; Full time

Job summary

JobLeader in Abu Dhabi is seeking a talented Restaurant Manager to oversee day-to-day operations, staff leadership, and guest experiences. You will manage hiring, training, scheduling, and ensure smooth service across all shifts, maintaining high standards for quality and safety.

The role requires strong leadership, superb customer service, and the ability to optimize inventory, control costs, and uphold health and safety regulations in a fast-paced environment.

Qualifications

• Bachelor's degree in hospitality or business management or equivalent experience.
• Experience managing restaurant operations.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Knowledge of menu planning and food preparation.
• Strong leadership and problem-solving abilities.

Responsibilities

• Oversee the daily running of the restaurant.
• Ensure that customers receive excellent service at all times.
• Monitor staff performance and take corrective action if needed.
• Create schedules for staff members and ensure shifts are adequately covered.
• Train new employees and provide ongoing training as needed.
• Manage inventory levels, order supplies as needed, and track expenses.
• Handle customer complaints professionally.
• Develop strategies to increase customer satisfaction and loyalty.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer service

Organization

Communication

Problem-solving

Restaurant operations experience

Education

Bachelor's degree in Hospitality or Business Management

Job description

JobLeader in Abu Dhabi is seeking a talented Restaurant Manager to oversee day-to-day operations, staff leadership, and guest experiences. You will manage hiring, training, scheduling, and ensure smooth service across all shifts, maintaining high standards for quality and safety.

The role requires strong leadership, superb customer service, and the ability to optimize inventory, control costs, and uphold health and safety regulations in a fast-paced environment.