Butler (VIP Terminal)

Jetex; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Jetex is seeking a polished and personable Butler to join their prestigious VIP terminal team in Dubai. The role is essential in ensuring every guest feels exceptionally welcomed and cared for, making it more than just a hospitality job.

You will be the heartbeat of the passenger experience, greeting travelers and offering intuitive service. The position requires a degree or equivalent experience, along with at least two years in a luxury service setting.

Jetex values attention to detail and discretion, appealing to candidates who enjoy serving others.

Qualifications

• Strong communication skills to engage with diverse guests.
• Minimum two years of experience in five-star hotel or luxury service.
• Understanding of grooming standards and personal presentation.

Responsibilities

• Welcome passengers with a friendly demeanor.
• Ensure the VIP lounge is impeccably arranged.
• Provide personalized attention to every guest.

Skills

Strong communication skills

Attention to detail

Customer service

Education

Relevant degree or post-graduate qualification

Job description

Elevate the Guest Experience: Join Jetex as a Butler in Dubai. Are you someone who finds genuine satisfaction in anticipating needs and delivering seamless, gracious service? Jetex, a world leader in executive aviation, is seeking a polished and personable Butler to join our prestigious VIP terminal team in Dubai. This is more than a hospitality role—it's an opportunity to be the defining face of a luxury journey, ensuring every guest feels exceptionally welcomed and cared for from the moment they arrive.

Your Role: The First and Lasting Impression.

As a Butler with Jetex, you are the heartbeat of the passenger experience within our exclusive terminal. You set the tone. Whether greeting arriving travelers or bidding farewell to departing guests, your warm professionalism and attention to detail create a sense of calm and personalized luxury. You'll move seamlessly between tasks—assisting with luggage, guiding guests to comfortable seating, and offering intuitive service that feels effortless. Every interaction is a chance to reflect Jetex's commitment to discretion, comfort, and world-class hospitality.

What You'll Do:

Crafting Seamless Moments.

• Welcome passengers with a genuine, friendly, and polished demeanor that immediately puts them at ease.
• Offer practical assistance, such as helping with hand luggage, while maintaining an atmosphere of effortless grace.
• Ensure the VIP lounge environment is impeccably arranged, guiding guests to seating that suits their preference and needs.
• Provide personalized attention, remembering that small gestures and quiet attentiveness define true luxury service.
• Develop deep familiarity with all terminal amenities and services, so you can confidently inform and assist guests.
• Collaborate closely with internal teams—from guest experience to housekeeping and food services—to ensure every request is fulfilled smoothly.
• Uphold the highest standards of confidentiality, respecting the privacy of our distinguished clientele at all times.
• Support special events, exhibitions, and terminal maintenance coordination as needed, contributing to the overall excellence of the operation.
• Take on additional responsibilities as directed by your Line Manager, always with flexibility and a positive attitude.

Who We're Looking For:

Your Profile.

• A relevant degree, post-graduate qualification, or equivalent professional experience.
• Strong communication skills, with the ability to engage graciously with guests from diverse backgrounds.
• A minimum of two years of experience within a five-star hotel, luxury resort, or comparable high‑end service setting.
• A thorough understanding of impeccable grooming standards and personal presentation.
• A naturally outgoing yet discreet personality—someone who enjoys serving others without seeking the spotlight.