VIP Hostess

Jetex; Dubai Emirate; On-site; AED 30,000 - 40,000; Full time

Job summary

Jetex is seeking a VIP Hostess in Dubai to provide a seamless and elegant arrival experience at our exclusive terminal. In this role, you will warmly welcome our distinguished guests and manage their transition into the terminal, ensuring an impeccable standard of service.

The ideal candidate will have at least 2 years of experience in a hospitality environment, a high school diploma, and outstanding interpersonal skills. Join us at Jetex to set the standard in private aviation service.

Qualifications

• Minimum of 2 years experience in the hotel industry or customer service role within a premium environment.
• Ability to remain calm and effective under pressure.

Responsibilities

• Deliver a warm, professional, and discreet welcome.
• Manage the transition from vehicle to terminal.
• Provide assistance with luggage handling.

Skills

Outstanding interpersonal and communication skills

Excellence in customer service

Multilingual ability

Education

High School Diploma

Higher diploma in a relevant field

Job description

Shape the First Impression: Join Jetex as a VIP Hostess in Dubai. At Jetex, we believe a journey begins long before takeoff. We are looking for a poised and personable VIP Hostess to become the welcoming face of our exclusive terminal at Dubai World Central (DWC). In this role, you will set the tone for an unparalleled travel experience, offering a seamless and elegant arrival for our distinguished guests. If you have a passion for luxury service and take pride in creating flawless first impressions, this is your opportunity to grow with a global leader in private aviation.

Your Mission: The Art of the Arrival.

As the first point of contact, you are essential to the Jetex experience. Your primary focus is to deliver a warm, professional, and discreet welcome that immediately makes every guest feel valued and expected. You will manage the critical transition from vehicle to terminal, ensuring it is smooth, effortless, and reflective of our five-star standards. This role is about anticipating needs and providing a calm, graceful presence that embodies the Jetex brand.

A Day in Your Role Includes:

• Providing a consistently exceptional level of customer service with a genuinely friendly and professional demeanor.
• Personally meeting and greeting VIP passengers curbside upon their arrival at the Jetex terminal.
• Offering seamless assistance, including opening vehicle doors and aiding with entering/exiting.
• Providing courteous help with light luggage handling to ensure guest comfort from the first moment.
• Maintaining an impeccably polished and professional appearance at all times.
• Ensuring the terminal entrance area is perpetually presentable, tidy, and inviting.
• Carrying out additional responsibilities as directed by your Line Manager to support terminal operations.

Who We Are Looking For:

We seek a candidate who naturally excels in hospitality and understands the nuances of high‑end service. The ideal professional for our team brings:

• Experience: A minimum of 2 years in the hotel industry or a dedicated customer service role within a premium environment.
• Education: A High School Diploma is essential; a higher diploma in a relevant field is a strong advantage.
• Skills & Demeanor: Outstanding interpersonal and communication skills. A proven excellence in customer service, with a warm and attentive approach. The ability to remain impeccably calm, courteous, and effective under pressure or in unexpected situations. A multilingual ability is a significant plus for communicating with our international clientele.

Our Commitment to Excellence and Safety:

At Jetex, we uphold the highest standards in everything we do. You will be responsible for adhering to all documented company procedures and maintaining accurate records related to your role. A strong sense of personal duty is required, including strict compliance with all organizational health, safety, and security policies and procedures.

Why Jetex?

This position is based at a state‑of‑the‑art terminal in the dynamic heart of Dubai's aviation landscape. You will join a dedicated team that sets the global standard for private aviation experiences. We offer a professional environment where attention to detail, elegance, and hospitality are not just encouraged—they are the foundation of our service.

If you are ready to become the welcoming ambassador for one of the world's most prestigious private aviation brands, we encourage you to apply.