Butler

Apparel Group; Dubai; On-site; AED 90,000 - 130,000; Full time

Benefits offered by this job

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Job summary

Apparel Group seeks an experienced Butler to deliver world-class hospitality for the Chairwoman and VIP guests. The role includes managing executive spaces, coordinating with security and drivers, and preparing refreshments to luxury standards.

Responsibilities cover meeting setup, event support, pantry and inventory management, and ensuring impeccable presentation and discretion in all interactions.

Qualifications

• Diploma or Bachelor's Degree in Hospitality Management or related field.
• Butler Certification or Luxury Hospitality certification is an advantage.
• 3–5 years' experience as a Butler or in luxury hospitality.

Responsibilities

• Deliver five-star hospitality to the Chairwoman, executives, and VIP visitors.
• Prepare and serve beverages and refreshments to international standards.
• Set up meeting rooms and ensure they are presentation-ready for confidential discussions.
• Coordinate with reception, security, drivers, and assistants to ensure a seamless guest experience.
• Maintain pantry, dining area, inventory, and premium hospitality amenities.
• Support travel arrangements and assist during corporate events hosted by the Chairwoman's Office.

Skills

Hospitality management

Executive hospitality

VIP guest service

Event coordination

Confidentiality

Professional grooming

Cultural sensitivity

Education

Diploma or Bachelor's Degree in Hospitality Management

Job description

Role Purpose

The Butler is responsible for delivering world-class hospitality and personalized executive support to the Chairwoman, VIP guests, and senior executives. The role ensures seamless day-to-day hospitality operations within the Chairwoman's Office while maintaining impeccable service standards, confidentiality, professionalism, and attention to detail.

Key Responsibilities

Executive Hospitality

• Deliver five-star hospitality service to the Chairwoman, executive leadership, and VIP visitors.
• Prepare and serve beverages and refreshments according to international hospitality standards.
• Set up meeting rooms for executive meetings, board meetings, and confidential discussions.
• Ensure all meeting rooms are presentation-ready before and after every meeting.
• Anticipate the Chairwoman's preferences and proactively prepare requirements before meetings and appointments.

VIP Guest Experience

• Welcome and escort VIP guests with professionalism and discretion.
• Coordinate arrival protocols for dignitaries, business partners, and international visitors.
• Liaise with reception, security, drivers, and executive assistants to ensure a seamless guest experience.
• Arrange hospitality requirements for board meetings, executive events, and private functions.

Office & Executive Support

• Maintain the Chairwoman's pantry, dining area, and hospitality inventory.
• Coordinate with catering vendors for executive lunches and special events.
• Monitor and replenish premium pantry supplies, beverages, and hospitality amenities.
• Ensure executive office areas remain immaculate and organized throughout the day.

Coordination & Operations

• Coordinate with Facilities, Administration, Housekeeping, Security, and Drivers regarding office readiness.
• Support travel-related hospitality arrangements when required.
• Assist during corporate events hosted by the Chairwoman's Office.
• Handle confidential requests efficiently and professionally.

Inventory Management

• Maintain inventory of pantry supplies, tableware, cutlery, linens, and hospitality equipment.
• Monitor stock levels and raise replenishment requests.
• Ensure premium presentation standards for all hospitality items.

Service Excellence

• Maintain exceptional grooming and professional appearance at all times.
• Demonstrate excellent etiquette, protocol, and cultural sensitivity.
• Anticipate needs without requiring instructions.
• Uphold complete confidentiality regarding all executive matters.

Qualifications

• Diploma or Bachelor's Degree in Hospitality Management or a related field preferred.
• Butler Certification or Luxury Hospitality certification is an advantage.

Experience

• 3–5 years' experience as a Butler, Executive Butler, VIP Butler, or in luxury hospitality.
• Experience supporting CEOs, Chairpersons, Royal Families, UHNWIs, or C-suite executives preferred.
• Background in 5-star hotels, luxury residences, executive lounges, or private offices is highly desirable.