Busniness Analyst + CRM

Remotedxb; Dubai; On-site; AED 280,000 - 420,000; Full time

Job summary

Remotedxb is seeking a CRM integration professional to analyze integration requirements and translate them into actionable user stories and acceptance criteria. You will manage CRM business processes and map data across systems, driving proactive, Agile delivery.

The role requires strong experience with CRM platforms, API concepts, and Azure DevOps, plus advanced English language skills for cross-border collaboration. Dubai-based applicants will thrive in this dynamic environment.

Qualifications

• Experience with CRM platforms such as Dynamics 365, Salesforce, or SAP.
• Proficiency in API and integration concepts.
• Experience with Agile methodologies and Azure DevOps.
• Advanced English language skills.

Responsibilities

• Perform integration requirements analysis.
• Create user stories and define acceptance criteria.
• Manage CRM business processes.
• Handle data mapping and process modeling.
• Drive proactive delivery within an Agile framework.

Skills

API concepts

Agile

English language

Tools

Dynamics 365

Salesforce

SAP

Azure DevOps

Job description

Responsibilities

• Perform integration requirements analysis
• Create user stories and define acceptance criteria
• Manage CRM business processes
• Handle data mapping and process modeling
• Drive proactive delivery within an Agile framework

Requirements

• Experience with CRM systems such as Dynamics 365, Salesforce, or SAP
• Proficiency in API and integration concepts
• Experience with Agile methodologies and Azure DevOps
• Advanced English language skills