Business Systems Analyst

Aqary Real Estate Investment And Development; Abu Dhabi; On-site; AED 150,000 - 210,000; Full time

Job summary

Aqary Real Estate Investment And Development is seeking a Business Systems Analyst to join our Technology team in Abu Dhabi. You will analyze business requirements, system functionalities, workflows, and integrations across the company’s digital platforms.

You will bridge business stakeholders with developers, QA, and tech teams, ensuring requirements are understood, documented, and translated into practical system solutions.

Qualifications

• Bachelor degree in Computer Science, Information Systems, Business Information Systems, or a related field.
• 4–5 years of experience in Business Analysis, Systems Analysis, or a similar role.
• Strong understanding of business processes and software systems.
• Experience working with developers, QA, and technical teams.
• Strong analytical, problem-solving, documentation, and communication skills.
• Knowledge of requirements gathering, workflow analysis, UAT, and functional testing.
• Basic understanding of APIs, REST, JSON/XML, and SQL.
• Experience with Jira, Confluence, Draw.io, Postman, Swagger/OpenAPI, and Excel/Google Sheets is preferred.
• Experience with SaaS, CRM, Real Estate Technology, Cloud Applications, or system integrations is an advantage.

Responsibilities

• Gather, analyze, and document business and system requirements.
• Prepare BRDs, FRDs, User Stories, and Acceptance Criteria.
• Analyze systems, modules, workflows, and business processes.
• Identify system gaps, issues, dependencies, and opportunities for improvement.
• Create Process Flows, As-Is / To-Be Workflows, and system diagrams.
• Analyze APIs, integrations, webhooks, and data flows.
• Work with developers and QA teams to clarify requirements and resolve issues.
• Prepare and support UAT scenarios and functional testing.
• Analyze systems such as CRM, PBX, WhatsApp, HRMS, Portals, Websites, and Mobile Applications.
• Maintain accurate and updated system and process documentation.
• Coordinate with business and technical teams throughout the development process.

Skills

Business Analysis

Requirements Gathering

Workflow Analysis

Documentation

UAT & Testing

Communication

Education

Bachelor's degree in CS/IS

Tools

Jira

Confluence

Draw.io

Postman

Swagger/OpenAPI

Excel/Google Sheets

Job description

Job Description:

We are looking for a Business Systems Analyst to join our Technology team. The successful candidate will be responsible for analyzing business requirements, system functionalities, workflows, and integrations across the companys digital platforms.

The Business Systems Analyst will act as a bridge between business stakeholders, developers, QA, and technical teams, ensuring that business requirements are clearly understood, documented, and translated into effective and practical system solutions.

Responsibilities

• Gather, analyze, and document business and system requirements.
• Prepare BRDs, FRDs, User Stories, and Acceptance Criteria.
• Analyze systems, modules, workflows, and business processes.
• Identify system gaps, issues, dependencies, and opportunities for improvement.
• Create Process Flows, As-Is / To-Be Workflows, and system diagrams.
• Analyze APIs, integrations, webhooks, and data flows.
• Work with developers and QA teams to clarify requirements and resolve issues.
• Prepare and support UAT scenarios and functional testing.
• Analyze systems such as CRM, PBX, WhatsApp, HRMS, Portals, Websites, and Mobile Applications.
• Maintain accurate and updated system and process documentation.
• Coordinate with business and technical teams throughout the development process.

Requirements

• Bachelor degree in Computer Science, Information Systems, Business Information Systems, or a related field.
• 4–5 years of experience in Business Analysis, Systems Analysis, or a similar role.
• Strong understanding of business processes and software systems.
• Experience working with developers, QA, and technical teams.
• Strong analytical, problem-solving, documentation, and communication skills.
• Knowledge of requirements gathering, workflow analysis, UAT, and functional testing.
• Basic understanding of APIs, REST, JSON/XML, and SQL.
• Experience with Jira, Confluence, Draw.io, Postman, Swagger/OpenAPI, and Excel/Google Sheets is preferred.
• Experience with SaaS, CRM, Real Estate Technology, Cloud Applications, or system integrations is an advantage.

Requirements: