Business Analyst Solution Consultant - AI And Automation

Syscort Technologies; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Syscort Technologies in Dubai is seeking a results-driven Business Analyst/Solution Consultant to translate client problems into automation and AI solutions. You will lead discovery, requirements, design, and UAT, collaborating with developers to ensure practical, measurable outcomes.

Ideal candidates have 4–8 years in BA, solution consulting or digital transformation, with strong communication and stakeholder management. UAE location supports on-site engagement and client-facing delivery.

Qualifications

• 4–8 years in Business Analysis, Solution Consulting, Digital Transformation, Automation or Technology Consulting.
• Strong client-facing and analytical skills.
• Excellent process mapping and documentation ability.
• Comfortable discussing APIs, integrations, automation and AI.
• Business-minded and able to translate problems into practical solutions.
• Strong communication and stakeholder management skills.

Responsibilities

• Conduct discovery meetings and workshops with clients.
• Document AS-IS processes and design TO-BE processes.
• Prepare BRDs, FRDs, use cases, user stories and acceptance criteria.
• Define functional requirements, workflows and data requirements.
• Design solutions using workflow automation, APIs, AI/LLMs and RAG.
• Support discovery-led proposals, define scope and inputs for pricing.

Skills

Business analysis

Solution consulting

Digital transformation

Automation

Technology consulting

n8n

Tools

n8n

Job description

Job Description:

Role Objective

Understand client business problems and translate them into well-defined, commercially viable automation, integration and AI solutions that the technical team can execute with minimal ambiguity or rework.

Key Responsibilities

1. Client Discovery

• Conduct discovery meetings and workshops.
• Understand business objectives, pain points, processes and requirements.
• Identify stakeholders, decision-makers and process owners.
• Challenge the initial requirement where necessary to identify the underlying business problem.

2. Business Process Analysis

• Document AS-IS processes and identify inefficiencies and bottlenecks.
• Design TO-BE processes.
• Identify automation, AI and process-improvement opportunities.
• Define business rules, approvals, exceptions and dependencies.

3. Requirements & Functional Design

• Prepare BRDs, FRDs, use cases, user stories and acceptance criteria.
• Define functional requirements and workflows.
• Document data requirements, integrations and business rules.
• Ensure requirements are clear enough for the technical team to build.

4. Automation, Integration & AI Consulting

• Design functional solutions using workflow automation, n8n, APIs, AI/LLMs, Agentic AI, RAG, chatbots and voice AI.
• Understand API, webhook, authentication and data-mapping requirements.
• Work with developers and Solution Architects to validate technical feasibility.

5. Solution & Presales

• Support discovery-led proposals and solution presentations.
• Define scope, deliverables, assumptions and exclusions.
• Provide inputs for effort estimation and pricing.
• Prepare SOWs and solution documentation.

6. UAT & Delivery Handover

• Define UAT scenarios, test cases and acceptance criteria.
• Coordinate UAT with client stakeholders.
• Track defects and clarifications.
• Ensure approved requirements and functional designs are properly handed over to the development team.

Ideal Candidate

• 4–8 years in Business Analysis, Solution Consulting, Digital Transformation, Automation or Technology Consulting.
• Strong client-facing and analytical skills.
• Excellent process mapping and documentation ability.
• Comfortable discussing APIs, integrations, automation and AI.
• Business-minded and able to translate problems into practical solutions.
• Strong communication and stakeholder management skills.
• Should be a solution thinker, not a documentation-only BA.

Success Measures

• High-quality discovery and requirements.
• Reduced delivery rework and clarification cycles.
• Accurate scope and estimates.
• Strong client satisfaction.
• Successful UAT and handover.
• Identification of meaningful automation and AI opportunities.

Requirements: