Business Systems Analyst

aqary investement and development; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

aqary investement and development in Abu Dhabi, United Arab Emirates, is seeking a Business Systems Analyst to join the Technology team. You will analyze business requirements, system functionalities, workflows, and integrations across the company0s digital platforms, acting as a bridge between business stakeholders, developers, QA, and technical teams.

You will prepare BRDs/FRDs, document processes, and support UAT scenarios while ensuring clear and actionable system solutions.

Qualifications

• Bachelor degree in Computer Science, Information Systems, Business Information Systems, or a related field.
• 4–5 years of experience in Business Analysis, Systems Analysis, or a similar role.
• Strong understanding of business processes and software systems.
• Experience working with developers, QA, and technical teams.
• Strong analytical, problem-solving, documentation, and communication skills.
• Knowledge of requirements gathering, workflow analysis, UAT, and functional testing.
• Basic understanding of APIs, REST, JSON/XML, and SQL.

Responsibilities

• Gather, analyze, and document business and system requirements.
• Prepare BRDs, FRDs, User Stories, and Acceptance Criteria.
• Analyze systems, modules, workflows, and business processes.
• Identify system gaps, issues, dependencies, and opportunities for improvement.
• Create Process Flows, As-Is / To-Be Workflows, and system diagrams.
• Analyze APIs, integrations, webhooks, and data flows.
• Work with developers and QA teams to clarify requirements and resolve issues.
• Prepare and support UAT scenarios and functional testing.
• Analyze systems such as CRM, PBX, WhatsApp, HRMS, Portals, Websites, and Mobile Applications.
• Maintain accurate and updated system and process documentation.
• Coordinate with business and technical teams throughout the development process.

Skills

Analytical thinking

Problem solving

Documentation

Communication

Requirements gathering

Education

Bachelor's degree in Computer Science or related field

Tools

Jira

Confluence

Draw.io

Postman

Swagger/OpenAPI

Excel/Google Sheets

Job description

aqary investement and development | Full time

Business Systems Analyst

Abu Dhabi, United Arab Emirates | Posted on 09/07/2026

We are looking for a Business Systems Analyst to join our Technology team. The successful candidate will be responsible for analyzing business requirements, system functionalities, workflows, and integrations across the company's digital platforms.

The Business Systems Analyst will act as a bridge between business stakeholders, developers, QA, and technical teams, ensuring that business requirements are clearly understood, documented, and translated into effective and practical system solutions.

Responsibilities

• Gather, analyze, and document business and system requirements.
  
• Prepare BRDs, FRDs, User Stories, and Acceptance Criteria.
  
• Analyze systems, modules, workflows, and business processes.
  
• Identify system gaps, issues, dependencies, and opportunities for improvement.
  
• Create Process Flows, As-Is / To-Be Workflows, and system diagrams.
  
• Analyze APIs, integrations, webhooks, and data flows.
  
• Work with developers and QA teams to clarify requirements and resolve issues.
  
• Prepare and support UAT scenarios and functional testing.
  
• Analyze systems such as CRM, PBX, WhatsApp, HRMS, Portals, Websites, and Mobile Applications.
  
• Maintain accurate and updated system and process documentation.
  
• Coordinate with business and technical teams throughout the development process.
  

Requirements

• Bachelor degree in Computer Science, Information Systems, Business Information Systems, or a related field.
  
• 4–5 years of experience in Business Analysis, Systems Analysis, or a similar role.
  
• Strong understanding of business processes and software systems.
  
• Experience working with developers, QA, and technical teams.
  
• Strong analytical, problem-solving, documentation, and communication skills.
  
• Knowledge of requirements gathering, workflow analysis, UAT, and functional testing.
  
• Basic understanding of APIs, REST, JSON/XML, and SQL.
  
• Experience with Jira, Confluence, Draw.io, Postman, Swagger/OpenAPI, and Excel/Google Sheets is preferred.
  
• Experience with SaaS, CRM, Real Estate Technology, Cloud Applications, or system integrations is an advantage.