Business Development Lead

Careers at UAE; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Careers at UAE is seeking a dynamic Business Development Lead to spearhead the growth of our garage and service network across the UAE. You will lead a field-based team, negotiate partnerships, and champion our SaaS platform for claims processing and automation.

The role requires 6+ years in business development with at least 2 years in a leadership position, strong garage operations knowledge, and a UAE driving licence.

Qualifications

• 6+ years in business development with 2+ years in a team lead role.
• Experience in automotive services or SaaS/ERP.
• Strong knowledge of garage operations and digital workflows.
• Proven ability to lead field teams and meet performance goals.
• Excellent communication, negotiation, and leadership skills.
• CRM proficiency and sales reporting.
• Valid UAE driving license.

Responsibilities

• Lead and mentor a team of Business Development Executives across the UAE.
• Develop strategic plans to expand the garage network and revenue targets.
• Negotiate partnerships and structure SLAs with garages.
• Promote SaaS platform adoption for claims processing and automation.
• Coach the team and optimize sales effectiveness through field support.
• Present high-level pitches and manage relationships with key stakeholders.
• Oversee partner performance and drive continuous improvement.
• Collaborate with Product, Operations, Support to resolve issues quickly.
• Gather market intel to inform product decisions.

Skills

Leadership

Communication

Negotiation

CRM software

Excel

Stakeholder management

Field leadership

Education

Bachelor’s degree in Business, Automotive Engineering, or related field

Tools

ERP solutions

SaaS platforms

Job description

Business Development Lead

We are seeking a dynamic and results‑driven Business Development Team Lead to spearhead the expansion of our garage and service network across the UAE. As a key member of our fast‑growing Insurtech platform, which is transforming motor insurance and claims automation through technology, you will lead a team focused on identifying, onboarding, and managing vehicle repair partners. You will work closely with senior management and cross‑functional teams to ensure seamless integration of garages into our ecosystem, while ensuring high service quality, SLA compliance, and strong partner relationships. This role combines strategic planning, team leadership, and hands‑on execution in a fast‑paced environment.

Key Responsibilities:

• Lead and mentor a team of Business Development Executives focused on partner acquisition and enablement across the UAE.
• Develop and execute strategic plans to expand the garage network, increase partner engagement, and meet revenue and onboarding targets.
• Drive commercial negotiations, SLA structuring, and onboarding processes with garages, ensuring mutually beneficial partnerships.
• Champion the adoption of our SaaS platform among garage partners for claims processing, workflow automation, and operational analytics.
• Monitor team performance, provide regular coaching, and optimize sales effectiveness through field support and training.
• Conduct high‑level sales pitches, demos, and relationship management with key garage stakeholders and regional service operators.
• Oversee partner performance, address escalations, and implement continuous improvement initiatives based on field insights.
• Collaborate with cross‑functional teams (Product, Operations, and Support) to ensure partner satisfaction and rapid issue resolution.
• Gather market intelligence and provide structured feedback to inform product enhancements and strategic decision‑making.

Qualifications:

• Bachelor’s degree in Business, Automotive Engineering, or a related field.
• 6+ years of progressive experience in business development, preferably in automotive services or SaaS/ERP solutions, with at least 2 years in a team lead or supervisory role.
• Strong knowledge of garage operations, vehicle repairs, or digital workflows.
• Proven ability to lead field teams, manage partner relationships, and meet performance goals.
• Excellent communication, negotiation, and leadership skills.
• Proficient in CRM platforms, sales reporting, and Excel.
• Valid UAE driving license required (field‑based leadership role).